Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

864 reviews
5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance Fully remote Leadership frequently takes feedback from employees

Cons

Heavily outdated tech stack Processes and workflows are impeded by legacy way of doing things with aversion to change and trying to new things. Cross functional collaboration is poor with different departments on different systems and tech stacks Duplicative work occurring across multiple departments due to poor cross functional department communication Significant amount of middle managers as a result there is a lot of talk of things and less doing of things

5.0
Jun 25, 2025

GPTW

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote Work, Work Life Balance, Listening Culture

Cons

No cons come to mind

4.0
Mar 12, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Good management and team building

Cons

Hours could be managed better

Viewing 856 - 858 of 864 Reviews

Glassdoor has 902 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.