Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

864 reviews
1.0
Jul 12, 2019

Not the greatest

Recommend
CEO approval
Business Outlook

Pros

Health benefits are great. Profit sharing once a quarter depending on how the company does you will receive a bonus which is just a cherry on top.

Cons

Very poor when it comes to the west coast. Told one thing but totally different once you are hired into the position. You go into locations and are basically laughed at because our advances are so low compared to other lenders on the West coast. You need to sell them on the “Portfolio” however we are getting beat out by 2k on deals so who wants to wait until you sell 100 cars to get that money down the road?

2.0
Oct 17, 2017

Eyes wide open

Recommend
CEO approval
Business Outlook

Pros

Work-life balance, well laid out system to follow, home office, solid base, working indepedently

Cons

request access to your paycheck- company healthcare price comes out twice per month, car reimbursement is $300-$400 a month plus .16 cents a mile so out of pocket car cost falls on MAM. 6% company retirement match is after two years and most MAMs leave before that. You pay to print your own marketing material. Across all territories, decline in contracts. If your West of the Mississippi, you will be limited in commission. The company sells a lot of some-day money, but that payday rarely comes. The ethical guilt of selling over-priced loans to poor people. promising dealers some-day money, most won't see.

5.0
Nov 17, 2016

2nd opinion (Utah)

Recommend
CEO approval
Business Outlook

Pros

Opportunity is what YOU make of it. A lot like owning your own business except there is a guaranteed salary plus commission plus benefits. Great benefits, health insurance, 401k, car allowance, Health savings account contributions (employer), paid holidays, great time off, many more. Good Base pay When I took over my territory it was greatly underperforming and now Credit Acceptance is the number 1 volume subprime lender in Colorado. My income has increased just over 60% in 3 years. Translation: very hard work pays off! Work from home. Set your own schedule Lots of training, training, and more training.

Cons

This is not a job for someone that is not at the top of their game. There is a lot of competition in some states and less in others. I am in an EXTREMELY competitive market and it requires a high level of persistence, drive, resolve and the ability to focus on the positive aspects of our business rather than the negative ones. Not every dealer is a good fit for our product yet almost all think they want it. This job does require telling some dealers not at this time. This is not just a sales job. It requires a lot of time training. Often times you are training other people with poor sales skills and it requires a lot of patience and time training those individuals. Prospecting face to face is required to be successful. Requires good follow up skills. There are going to be a lot of no's. Having thick skin and drive for success is also required. You have to be willing to hold others accountable starting with yourself. .

Viewing 13 - 15 of 864 Reviews

Glassdoor has 902 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.