Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
2.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

PTO is generous and you have the ability to buy more PTO twice per year. Annual salary for a Market Area Manager is $100,000+. Commissions are also generous; if you have a good manager, you will be coached well and will better be able to grow and make even more money. There are lots of moments for recognition company- wide generally via email but individual team management varies. Meaning, on your individual team, there may not be any recognition at all. As long as you are not driven by a "pat on the back" or a "hey great job", then you should be good; hard work is it's own reward, I suppose. The benefits package and 401K match is incredible. Almost impossible to beat. Quarterly Profit Sharing opportunities depending on company revenue.

Cons

Too much going on at one time. Too many initiatives too quickly. Accomplishing these initiatives successfully wouldn't be so bad if every team had a solid leader, but that's not the case. If senior management would address the poor leadership among some of the teams, the goals they have set forth for the company would be easier attained. They claim to have an "open door" policy but the moment you reach out to someone in mid-level or senior management to discuss issues, inappropriate management styles/comments/actions it all falls back on you. You will be blackballed if you speak out or ignored all together until they push you out. This is definitely a "keep your head down and your mouth shut" kind of a culture - do your job how it is, perform above expectations or pack up and ship out.

5.0
Jan 23, 2024

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Love working here! The people are respectful and the company truly listens to its Team Members.

Cons

More holidays would be nice.

5.0
Jan 22, 2024

Excellent Company

Recommend
CEO approval
Business Outlook

Pros

Thru care about employees and coach for success.

Cons

I do not feel there are any cons.

Viewing 172 - 174 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.