Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
5.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Always felt heard and they have core P.R.I.D.E. values that are shown regularly by all levels. Very competitive pay and bonus structure. Work from home, but still have the opportunity to go into the office.

Cons

A lot of change, but for a great end goal

1.0
Jan 11, 2024

Extremely Toxic Leadership

Recommend
CEO approval
Business Outlook

Pros

401k match, solid bonus structure

Cons

This is the most malicious, underhanded, dishonest, righteous, micromanaging, closed leadership I've ever worked with, and it's largely driven by the Head of Product and the so-called truth he spews on a daily basis. Nobody can think or breathe in any meetings he attends as he is never quiet. And should anyone have the courage to speak up and share their own ideas, they will likely get berated in front of the crowd (and no longer have a job if they continue to share any ideas that don't match his exactly). He has somehow created such fear around him that nobody will speak the truth about him for fear of retaliation. He turns people against each other and has led to numerous people leaving of their own "choice" or otherwise.

4.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are fantastic. The work is valuable. Working 100% remote is life-changingly awesome.

Cons

There’s the typical corporate math: “We will give you a ‘3’ on your performance reviews but we expect you to give us a ‘5’ on workplace satisfaction surveys.

Viewing 175 - 177 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.