Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
5.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Very good management and very good job. I enjoy coming in.

Cons

Really not much. Work can feel monotonous.

2.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits. PTO- flexibility but are called “part timer”by your Director when you take time off

Cons

The inside culture and outside culture are very different. Confusing and conflicting messages given by Sr Management. They claim to have confidential surveys to get feedback from employees but it is not confidential- Your supervisor will be asking who gave a response that was not “100 % best place to work”. So giving honest feedback is frowned upon and then you are a target. They expect you to drive and visit dealers in snowstorms which are unsafe and pressure dealers to give you contracts that are not in the dealers best interest. Unrealistic expectations. The Directors need Management/ people training.

Viewing 217 - 219 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.