Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 109 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 65 reviews)); "Great work / life balance" ((in 61 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 32 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Promotional opportunities difficult" ((in 4 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

2.0

Oct 6, 2022

Overall Review

Manager

Recommend

CEO approval

Business Outlook

Pros

Big company mentality, many resources.

Cons

Bad management, unfair and unequal treatment of employees

5.0

Sep 28, 2022

Beyond a Great Place to work

Repossession coordinator

Recommend

CEO approval

Business Outlook

Pros

The company cares about my success as an overall person. They provide a wonderful, collaborative environment. They have taken remote work and made it feel like being in the office. They care about my interest and develop skills for success. I started in Collection 11/2020 and recently was promoted to a position as Repossession Coordinator. They care about work/ home life balance. The company offers flexible schedules. They offer fully remote work and provide all the equipment. They have wonderful benefits including a App called Headspace that's dedicated to mental health and well being amount other things. They have a generous Paid time off package. They are inclusive of everyone and are dedicated to support of diversity in the work place.

Cons

Honestly I love my job. I have found no Cons.

5.0

Sep 26, 2022

Awesome company to work for

Supervisor

Recommend

CEO approval

Business Outlook

Pros

They care about the voice of their employees and customers and do an awesome job on balancing that while helping other succeed

Cons

None for me, love this company

Viewing 271 - 273 of 867 Reviews

Jobs at Credit Acceptance

Video & AI Content Creator

Director of Sales Readiness

Vice President, Business Management and Performance

Director of Sales Strategy and Analytics