Working every weekend, even though it's VERY slow. Kinda a work life balance as long as you don't like spending time with your family on weekends.Your bonus depends on if people who are in a financial bind can pay their past due balance,which with inflation and low pay, a lot of people are unable to consistently. Low pay outside of bonuses. Takes several months to see a decent bonus. Getting cursed out for calling people early in the mornings, especially on the weekends. Can't switch to another department until 6 months. Had to take a leave due to a family emergency and HR was more concerned with me giving them sensitive medical information for my family member to prove why being with them took priority over work. Then when I needed to extend my leave, they wanted me to explain why...after I had already told them that my family member is in a touch and go situation in the hospital. Because I didn't submit someone else medical records and didnt want to keep having a conversation about why I was on leave, I was terminated. So I could be losing a very important family member, and also lost my job. Btw, all this pressure for a UNPAID leave. Wasn't expecting to have to speak with someone every few days about my leave when my family and I are dealing with more important pressing issues 24/7. Very insensitive and not a company I want to be apart of.