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Credit Control

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Credit Control reviews

3.8

73% would recommend to a friend

(92 total reviews)

Rick Saffer

87% approve of CEO

63% positive business outlook

Credit Control has an employee rating of 3.8 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Control employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

92 reviews
5.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

People here are amazing ... everyone is very understanding and will work with you ! I’ve never been at a job let alone a collection agency where the atmosphere is welcoming . Pay structure is very upfront and the work you put in is the compensation you get out . Have work preservers

Cons

There’s a lot of outbound calling but you do make money . “You do good you get good “.

1.0
Jan 31, 2019

Collector

Recommend
CEO approval
Business Outlook

Pros

Decent hourly pay if u hit goal

Cons

After 90 day completion you only get 2 floating holidays, 2hrs of vacation time every 2 weeks and 1.44 of PT every 2 weeks. Vacation time and floating holiday has to be put in 2 weeks in advance. There is no life and work balance u work 9-6pm mon-fri if u have an emergency or if u have to take off and u don’t have time they take the personal time u do have even if it’s not enough time to cover your absence and u get wrote up. The way u accumulate time and the way the attendance policy is it’s obvious this company does not care about retaining their employees and u have to wait a whole year to enroll in 401k. I have never worked for a company like this. Oh and if u don’t hit goal u don’t get commission and when u do hit goal u only get paid what u go over on the goal. This company also makes u sign an agreement to arbitration which means they can treat u like crap and fire u and u can’t sue them in federal court. And if u don’t hit goal for three consecutive months they will drop your hourly pay by $2 an hr

avatar
Credit Control Response
7y
Thank you for your feedback. We offer our employees competitive compensation and benefits packages within the industry. I see that you are in the newly acquired Memphis location. We understand how challenging it can be to work for a company for a long time that is acquired by a new company and all of the changes that come with that. We hope that over time you will see the benefit to these changes. If you have any questions about the compensation or benefits, please email hr@credit-control.com.
5.0
Jan 14, 2019

Great atmosphere to be in

Recommend
CEO approval
Business Outlook

Pros

I love the atmosphere, the people and the superiors are beyond helpful and knowledgeable

Cons

None whatsoever at the moment

avatar
Credit Control Response
7y
Thank you so much for your feedback! We are so happy to hear you enjoy your work atmosphere and your co-workers. Please continue to let us know how we are doing so we may continuously improve.
Viewing 73 - 75 of 92 Reviews

Glassdoor has 95 Credit Control reviews submitted anonymously by Credit Control employees. Read employee reviews and ratings on Glassdoor to decide if Credit Control is right for you.