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      Credit Control

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      Credit Control reviews

      3.8

      73% would recommend to a friend

      (92 total reviews)

      Rick Saffer

      87% approve of CEO

      63% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Culture & values

      Credit Control has an employee rating of 3.8 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Control employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      92 reviews
      3.0
      May 21, 2016

      Your experience here is dependent on the accounts you're assigned.

      Debt collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      While it is possible to get a nice commission for your collection efforts, it takes a long time to get to the point where you regularly hit bonus. For one type of business, you only earn for Credit Control 25% of the gross dollar amount you collect. Because of the way their commission structure works, this means that you'd need to collect just over $32,000 for the month to get a $500 commission. If you want to make $2,500+ in commission per month you need some combination of serious luck (big payments) and time (many recurring payments you set up each month for which you receive recurring credit for).

      Cons

      The nature of the work just isn't for everyone. You typically start off a conversation with a consumer by blindsiding them. Having to verify a bunch of their information before they even know what the call is about is especially challenging but doable.

      avatar
      Credit Control Response
      9y
      Thank you so much for your feedback! I'm sorry to see you are no longer with Credit Control LLC. Our team greatly values employee feedback, so we are surprised to hear you felt your input was quickly dismissed. We offer competitive base pay along with a highly lucrative bonus structure, and are happy to see you recognized that! We hope to improve in any way possible, and thank you again for your input.
      2.0
      Sep 1, 2014

      Hard Workers Beware

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits is about all i can really say is a pro of working here. Oh yeah and the annual Christmas party as well as cardinal game they take employee's to annually..

      Cons

      No acknowledgment or praise for hard working employees. i have been there 3 years without out a single raise because i was told it is not within the budget(but the company makes 50 million a year). No management training . Upper management only worried about making their pocket fat and pushing strong employee's out the door due to no recognition. Upper management is just to worried about themselves and push their work off on the lower management. Instead of actually caring about the,employees that make the company money. Favoritism within the office. Bonus structure is absolutely horrible and almost impossible to achieve

      avatar
      Credit Control Response
      9y
      Thank you so much for your feedback! We are glad you enjoy the company outings and our generous benefits package! We apologize you feel training is lacking and the bonus structure is not satisfactory to you. Our team feels we offer competitive base pay along with a highly lucrative bonus structure. We also highly value initial and ongoing training to provide the best chance of success for our employees. We are always looking for areas we can improve and apperciate your input.
      1.0
      Jun 15, 2014

      collection.sales.customer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      money per hour and debtors

      Cons

      company, managers, rules, and etc.

      avatar
      Credit Control Response
      9y
      Thank you so much for your feedback! We are happy to hear you appreciate our generous compensation package. We're sorry to hear you had what looks to be an unpleasant experience with management. It appears this review was several years ago; we hope you are still with Credit Control and that your feelings have changed as we continually strive to improve in all areas.
      Viewing 88 - 90 of 92 Reviews
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      ReviewsCredit Control reviews

      Glassdoor has 95 Credit Control reviews submitted anonymously by Credit Control employees. Read employee reviews and ratings on Glassdoor to decide if Credit Control is right for you.