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Credit Karma

Part of Intuit

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Credit Karma reviews

4.0

70% would recommend to a friend

(437 total reviews)
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Joe Kauffman

85% approve of CEO

56% positive business outlook

Credit Karma has an employee rating of 4.0 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Karma employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

437 reviews
2.0
Dec 14, 2017

Coulda been a contender

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Perks were good for the size of company. It's no Google or Facebook, but for a 700 person SF company, the perks were great. - Work/life balance was reasonable

Cons

- Politics, politics, politics. You will spend more days a week politicking then getting any work done if you want to survive. - Not really great at anything. Marketing, tech, innovation, none of those are hallmarks of Credit Karma. They found a product market gap, filled it, and rode that wave as far as it would take them. - "Leader"ship is focused on making themselves look good which is easy because most of the c-levels are easily manipulated.

2.0
Nov 11, 2017

Once a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The company has been profitable for years and has successful business model - Plenty of money is spent on perks like coffee bar or company events (the event team is awesome) and there is also a $5000/year stipend for education - If you are a 9 to 5 person, this is the place for you - Great mission, really helping a lot of people to improve their financial situation

Cons

This was once a great place to work for with dedicated employees who collaborated efficiently in a trustful environment. But then the company handled growth very badly: - hired executives from large companies (vs. promoting in house) whose first priority was to get their department “under control”. All they care about is how the higher ups see them and not what is best for the company and their team. Employees with independent opinion were sidelined, managed out or straightly fired. They quickly brought on their buddies from old companies and rotated them into position of power. As a result many of the long term employees who really cared about the company left on their own and remaining people are afraid to speak up or don’t care. - There is no consistent performance management across the company: some people work day and night and get no reward/promotion (or even get fired) while others basically do nothing without any consequences. The office is deserted before 9am and after 5pm. - There are teams where most members don’t even make it to their one year anniversary because the work load and managers are so bad. Yet, there is no consequence and managers in charge even get additional teams that report to them. - The politics mentioned in other reviews is absolutely true, there is a high amount of politics and backstabbing going on. - Time and energy is lost in endless meetings because people are afraid to make decisions or happy that there are none so they can continue to have a cushy job.

3.0
Apr 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Good perks. Awesome company events. The business model is still good. Lots of big data use cases in important domains. Good enough infrastructure supports. Can potentially be a great place for a data engineer to learn and to grow.

Cons

I only focus on data engineering and advanced analytics, as I do feel I have the technical authority to comment. There are lots of tech debts. Quite a few managers at some very important positions are clueless about the future, as they have been struggling to just prevent things from falling apart, and to maintain the status quo. They are not good enough at telling the quality of data engineering work to reward the right people accordingly. This is the basic requirement for a healthy environment to make things improve over time, but it takes a lot to have it right. Engineers initiated data projects with good visions are almost nonexistent, because there are not that many experienced and good data engineers who have stayed long enough to get to the bottom of the debt infested systems. Even if they do, they are blocked from knowing the broader context due to the heavy management involvement aiming to address the complicated coordination process. This leads to data systems that are not as simple/elegant as it can be, which reinforces more complicated management process and the practice of micromanaging. And this is a vicious cycle. Suboptimal data systems may work ok when the company was at smaller scale by resorting to more manual processes, but the same level of quality can easily push things beyond return at the current scale. This is yet a another less recognized scaling problem specifically for data engineering. There have been major confusions in important data projects not resolved for a long time, and the managers just started working on something else. Over time, data engineers are increasingly shielded from the real problems but only exposed to the managers' limited and confused perceptions. As a consequence, some important but hard problems are left unsolved forever. And it will keep dragging down the quality of the entire system. This can be a major roadblock for new business partnership, and revenue expansion.

Viewing 7 - 9 of 437 Reviews

Glassdoor has 533 Credit Karma reviews submitted anonymously by Credit Karma employees. Read employee reviews and ratings on Glassdoor to decide if Credit Karma is right for you.