Crew Carwash reviews

4.7

95% would recommend to a friend

(973 total reviews)
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Bill Dahm

94% approve of CEO

91% positive business outlook

Crew Carwash has an employee rating of 4.7 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crew Carwash employee rating is 33% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

973 reviews
1.0
Nov 18, 2024

Find somewhere else to work

Recommend
CEO approval
Business Outlook

Pros

Can have some good people as coworkers

Cons

Customers will harass and demean you and other members of your team. They are never held accountable. Poor pay for a ridiculous schedule. Extremely difficult to have any work life balance due to the nature of Crew's shift work schedule. Every conversation MUST follow the Crew script or you will be at risk of losing your job, even if you made a personal connection with a customer and they are satisfied with their visit. Crew knows this is a low skill job and will happily throw good workers to the side because they didn't follow their script to a T. Overall a company that is pretty old-fashioned. Prospective employees can do MUCH better.

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Crew Carwash Response
1y
Hello, and thank you for your honest feedback. We have made some adjustments recently and now offer a Part-Time Shift Manager role for those who have an interest in being in management but may not be able to fulfill 40 hours a week. We do have expectations of certain items that need to be mentioned to customers for a recommendation, and we do hold people accountable to this standard.
2.0
Aug 6, 2024

Crew Carwash review

Recommend
CEO approval
Business Outlook

Pros

If the cons don’t bother you, then it’s a great place to work

Cons

It’s hard to take vacation days and you have to work on a lot of holidays Crew is very strict, there is always someone watching you You only get a 30 min break, which you never always get Every location has lots and lots of unnecessary drama Weather can suck sometimes, very hot or very cold Underpaid job for the amount of work you have to do! Everyone is always stressed to work and it makes the day harder Close really late and open really early

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Crew Carwash Response
1y
Thank you for the feedback. We have made some adjustments to the PTO schedule and Crew Image standards. We are now wearing the black polos year-round, and we have loosened up PTO restrictions for the winter months. We are outside with the customers every day, and being outside often may not be for everyone. We have also adjusted Manager pay and have improved staffing overall for the organization.
2.0
Oct 8, 2023

No Work/Life Balance

Recommend
CEO approval
Business Outlook

Pros

Updated building Good Location Coworkers are nice

Cons

Poor management skills Micromanagement Poor work/life balance

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Crew Carwash Response
2y
Thank you for this information. We have reevaluated areas of the business and have made changes where we saw the need. We thank you for your honest feedback.
Viewing 7 - 9 of 973 Reviews

Glassdoor has 992 Crew Carwash reviews submitted anonymously by Crew Carwash employees. Read employee reviews and ratings on Glassdoor to decide if Crew Carwash is right for you.