Crew Carwash reviews

4.7

95% would recommend to a friend

(973 total reviews)
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Bill Dahm

94% approve of CEO

91% positive business outlook

Crew Carwash has an employee rating of 4.7 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crew Carwash employee rating is 33% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

973 reviews
1.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, work with some interesting people, learn new things, tuition reimbursement for school, helps get real life experience on what you don't want from a job.

Cons

Management barely makes $3 an hour more than hourly associates, managers are expected to work 60,70 hour weeks if the location isn't staffed, false promises are given to placate managers and squeeze every drop they can before they quit, unfair labor practices are common, corporate refuses to do anything with ineffective lead managers that have no idea what they're doing, no work life balance, favoritism runs amok, it's like being in high school all over again.

1.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Favoritism, lying leadership, sexism and honestly racism

Cons

You can’t trust anyone and you will be exploited, unappreciated and left wondering how they have such a “high” rating. They get these ratings after sitting you down to ask how you like the place, if it’s fairly positive, you will be contacted to post a review on Glassdoor.

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Crew Carwash Response
2y
We are sorry you feel this way. If you'd like to discuss this more, you may contact us at will.stephan@crewcarwash.com
2.0
Feb 5, 2018

Wash Associate

Recommend
CEO approval
Business Outlook

Pros

Fun work learn new skills interesting place to work Taught me what hard work is Good customer service exposure Safe environment

Cons

-No accountability for associates, Let many workers off the hook with things that were against the rules. This was noticed by all other associated, and encouraged them to also be lazy and break rules, making a team of lazy workers who knew they would get away with things. -managers leave the young kids outside to work alone while they sit inside -low pay for the work being done (almost every place pays $10 an hour now). - Horrible schedules for young worker (worked sometimes 8 days in a row, 8 hour shifts) -8 hours is way too long for some kids to stand on their feet in those conditions. -Poor training on how to handle customer incidents and angry customers - management and corporate workers gave the same "automated" responses to every question and complaint you had - some management members made you feel bad and stupid for the questions you asked -some management members made it an uncomfortable work environment by talking about other associates and saying "sassy" rude comments to associate team members. -lots of managers did not do the weekly jobs that they were assigned to do, leaving lots of things around the location broken and unusable for customers and associates. Things that we were asking customers to pay for never worked, and management knew of these issues. This resulted in workers getting yelled at by angry customers daily. - managers would ask associates to do certain things and punish them if they didn't, and then the managers would get caught not doing them either.

Viewing 4 - 6 of 973 Reviews

Glassdoor has 992 Crew Carwash reviews submitted anonymously by Crew Carwash employees. Read employee reviews and ratings on Glassdoor to decide if Crew Carwash is right for you.