Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 207 reviews)); "The people were great and it was really welcoming" ((in 112 reviews)); "Good Work Life Balance Currently" ((in 45 reviews)); "Great coworkers to learn from" ((in 27 reviews)); "Most of the employees are great but a lot are in such fear they aren't what they used to be or want to be." ((in 21 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 26 reviews)); "Completely unstable after recent layoffs" ((in 23 reviews)); "No training." ((in 15 reviews)); "No communication" ((in 12 reviews)); "Nepotism definitely exists." ((in 9 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by demographic groups

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Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Jan 7, 2020

Project Coordinator- Vendor

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Free lunch somedays. Hourly pay so the overtime is worth it.

Cons

Treats vendors poorly. Not a lot of room for growth. Senior management shows favoritism.

5.0

Sep 22, 2019

Culture is king

Network architect

Recommend

CEO approval

Business Outlook

Pros

Executive leadership is transparent and communicates frequently with employees. There is a vibe from the leaders they genuinely care for the employees. This is a complete 180 from the culture at other telecommunications companies I've worked at. Benefits are great. Gym reimbursement up to $50/month, cell phone up to $100/month, $2000 HSA contribution for families, 10% 401K match when contributing at least 6%, paid maternity and paternity leave, 18 days PTO + 1 floating holiday with additional 5 days PTO every 5 years (not bad, but I gave up 26 days PTO leaving my previous employer after 12 years), and Bonusly recognition program is fantastic and frankly is the only recognition program I've ever seen that truly works.

Cons

Not much, but if I had to pick one it's the anti-work from home policy. While they do allow for flexibility and are reasonable, I do feel there are certain positions which can be just as effective working from home as working in an office. In my case, I feel I would be more effective working from home as I find it distracting being in an office.

Crown Castle Response

6y

Yes! We believe culture is king here as well and we work hard to build and nurture it. Thank you for sharing your views on our business and your personal experience. We listen to all feedback and use it to help shape our approach. Please keep contributing your feedback and ideas via our Company Conversations and intranet.

5.0

Aug 27, 2019

Be prepared for Growth and Challenge

Director

Recommend

CEO approval

Business Outlook

Pros

First, see "Cons"; they are each also "Pros" that offer employees strong financial rewards, career opportunities, and a strong team dynamic. You will be challenged to understand how we create shareholder value. You will be challenged to make decisions that drive customer satisfaction. You will be challenged to develop yourself. You have a platform offering 100% professional satisfaction, I personally couldn't and wouldn't ask for more from an employer.

Cons

*CCI is a publicly traded company; that environment isn't for everyone. *To realize all career advancement opportunities, you should be willing to relocate at some point in your time at Crown Castle. Relocation isn't a requirement, but certainly makes it easier to advance. *Collaboration can be tough. We are interdependent and need to constantly communicate to be successful. Again, it's not for everyone.

Crown Castle Response

6y

We appreciate you taking the time to leave us your thoughts! Like you said, we are a company that values and believes in collaboration, development, and continual learning. Thanks for being real and talking about the ways we challenge our teammates to continue their learning and development. You can leave us more feedback during one of our Company Conversations or through our Intranet.

Viewing 301 - 303 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

Maintenance Process Manager

Director, Investor Relations & Capital Markets

Engineer III Software (Microsoft 365)

Financial Analyst III

Crown Castle

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