Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 207 reviews)); "The people were great and it was really welcoming" ((in 112 reviews)); "Good Work Life Balance Currently" ((in 45 reviews)); "Great coworkers to learn from" ((in 27 reviews)); "Most of the employees are great but a lot are in such fear they aren't what they used to be or want to be." ((in 21 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 26 reviews)); "Completely unstable after recent layoffs" ((in 23 reviews)); "No training." ((in 15 reviews)); "No communication" ((in 12 reviews)); "Nepotism definitely exists." ((in 9 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 16, 2019

Thrilled to find a home to build my career

Director

Recommend

CEO approval

Business Outlook

Pros

Crown has an extremely intentional culture, and people consistently go out of their way to educate, partner, and collaborate with you to get things done. I'm newer to the organization and everyone I have reached out to has sincerely invested in me and I feel set up for success as a result. Customer focus - internal and certainly external - feels real. We want everyone to win with us. There is a bright future ahead in terms of our market opportunity! The best people at Crown are excited and ready to be agile to adapt to the changes needed to capture our business opportunity. I believe in the power of digital transformation and the exciting changes ahead of us, and applaud the shift to pursue these important initiatives.

Cons

I know that there is a path ahead to improve or increase adoption of some newer internal systems and collaboration platforms like Microsoft Teams. Enabling our people and ensuring strong adoption of these changes will provide a big lift to our business.

Crown Castle Response

6y

Thanks for taking the time to leave us your thoughts. We're so glad that since joining, you've felt our culture embodied in your time here. Your excitement about the future and willingness to help in our growth show that you're helping maintain that culture! Part of our digital transformation includes exploring systems that help us automate and standardize for better collaboration and efficiency between teams - thanks for sharing your thoughts on that. We're listening! We take this feedback seriously and appreciate your open dialogue. You can always leave us more feedback on our intranet homepage or during a Company Conversation.

5.0

Jul 8, 2019

This place is amazing!

Project manager

Recommend

CEO approval

Business Outlook

Pros

The company fosters growth from within. Leadership encourages decision making at a local level but also provides proper guidance when needed. Insurance is great and employee engagement and culture are top notch. If you initially hire as a contractor / vendor just remember to work hard, dont cause problems with others in the workplace and stay true to the B3 values.

Cons

The process to hire and transition from vendor/contractor status until you get a full time opportunity. However, it serves a purpose.

Crown Castle Response

6y

We appreciate you taking the time to share your experiences with us! One of the values instilled in every teammate across the company is the expectation to act like an owner. Commitment to these values will keep Crown a great place to work! We'd like to better understand your experience about people joining Crown, having been a contractor. You can share more feedback with us during a quarterly Company Conversation or on our intranet homepage.

3.0

Apr 30, 2019

Great company if you end up in the right department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits and work life balance

Cons

Can be overly political, perception is reality depending on what department you work in.

Crown Castle Response

7y

Thanks for sharing your opinions on our pay, benefits and work / life balance. We’re working hard to ensure we’re all ‘one team’, so that we can deliver for our customers and avoid people working at cross-purposes. We know we can always get better though, so I would be happy to hear more about your experiences. You can find my contact details by searching for my role title on our intranet. Thanks again.

Viewing 304 - 306 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

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Engineer III Software (Microsoft 365)

Crown Castle

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Thrilled to find a home to build my career

This place is amazing!

Great company if you end up in the right department

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