Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jan 11, 2021

Good Company

Recommend
CEO approval
Business Outlook

Pros

Benefits, work-life balance, opportunities within the company.

Cons

Not much RF engineering work does not live by it's set values.

3.0
Dec 21, 2020
Recommend
CEO approval
Business Outlook

Pros

PTO and Holidays and people in my department

Cons

Communication and training are lacking

5.0
Nov 29, 2020
Recommend
CEO approval
Business Outlook

Pros

There are a few companies with better executive management than Crown Castle. The culture in general is fantastic and the benefits are second to none. It’s fantastic working for executives that don’t say one thing and preach constantly one thing and then act another way. That’s very unique and refreshing. They truly live by what they preach. Unfortunately their constant preaching of good culture doesn’t always seem to soak in for some management throughout the company. While the senior executives truly mean what they say as far as good culture is concerned, I wonder if some high/middle-management treat these ideas as mere internal marketing slogan’s but don’t truly live it themselves. This seems more true in regions further away from the headquarters in Houston. If you can work at Crown Castle in Houston you will be very fortunate. Fantastic individuals and lots of great memories of working there in Houston. I know I mixed in some cons here.

Cons

It’s hard to come up with these as it feels that executive management is absolutely intent on making it a great place to work and are doing everything in their power to make it so. I remember when the executives found out about one high-level manager who was clearly out of step with the good Crown culture (unbelievable ego and his disrespect of others lower than him was ridiculous) and got rid of him immediately as fast as they could. It’s fantastic. And it sent the signal that they protect no one whose behavior is bad. I absolutely loved it. if only they could find all of the managers whose words actions and egos don’t always align with the culture that’s being preached. I’ve met middle/high-level managers in other regions that seem to have bigger egos than the entire executive management team put together (which, ironically don’t seem to have any ego at all). I remember one director getting rid of one of the hardest working, kindest individuals I’ve ever worked with. The employee was super helpful even when he really didn’t have time to be (as was evidenced by his constantly working weekends). He was promoted, then afterward, told the director he was having qualms about his own ability to do the job. Instead of giving his old job back (which he was ABSOLUTELY INCREDIBLE AT), he was immediately fired. Unreal ego trip. NOT A SINGLE EXECUTIVE WOULD HAVE CONDONED THAT AND WOULD HAVE BEEN HORRIFIED OF LEARNING OF SUCH TERRIBLE TREATMENT OF SUCH A KIND, helpful, high-performing individual). He was an encyclopedia of knowledge about his job and trained several others. This was not in Houston.

Viewing 340 - 342 of 1,129 Reviews

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