Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 200 reviews)); "The people were great and it was really welcoming" ((in 106 reviews)); "Good pay and incentive bonus" ((in 79 reviews)); "Good Work Life Balance Currently" ((in 50 reviews)); "Great coworkers to learn from" ((in 23 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 53 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 28 reviews)); "Multiple reorgs and layoffs that drove people away from the company." ((in 26 reviews)); "No training." ((in 18 reviews)); "No communication" ((in 13 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 6, 2020

Employee Focused

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

-Solid CEO who genuinely cares about employees -transparent management team -industry leading 401K program -solid medical benefits -annual raises -office snacks -sound business model

Cons

Tower side of the business still learning the fiber/lit network side of the business needs to attain more fiber network either through acquisition or taking on unfavorable deals in order to grow network in metro areas/secondary markets

4.0

Jan 31, 2020

Stable and Secure

Tower structural analyst

Recommend

CEO approval

Business Outlook

Pros

90 to 95% of Crown's income is contractually obligated at the beginning of the year. Crown compensates it's employees well and there is job security once you are established as a trusted employee. Crown is a small company with only 5,000 employees, yet is in the top 100 of enterprise value of publicly traded companies. Good benefits and time off is encouraged for work life balance.

Cons

There is not much upward mobility. Management positions will mostly go to those with management experience. This isn't a fast growing company with lots of opportunities. The growth is modest and lots of management positions go to outside hires. There is almost zero diversity in the workforce and upper management. It is a white man's world.

Crown Castle Response

6y

Thanks for the review! We're glad that you enjoy working here at Crown Castle. We're committed to being an inclusive environment and it's something we'll continue to work on. Please continue to share your views with us, either via our intranet or in our regular Company Conversations.

4.0

Sep 11, 2019

Great place to work.

Account analyst

Recommend

CEO approval

Business Outlook

Pros

Great culture/environment to work Great place to start your career

Cons

Quality of work and knowledge have no effect on your personal earnings or career advancement New HR system of being "personally developed" by your immediate manager is being forced and is unwelcomed

Crown Castle Response

6y

Thanks for sharing your views on working at Crown Castle. Our values and culture are hugely important to us, and I'm glad you found your time with the business rewarding. I wish you all the best for this next stage of your career!

Viewing 433 - 435 of 1,129 Reviews

Jobs at Crown Castle

Director Supply Chain

Director Supply Chain

Engineer III Software (Microsoft 365)

Financial Analyst III

Engineer III Software (Microsoft 365)

Crown Castle

Crown Castle reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Employee Focused

Stable and Secure

Great place to work.

Jobs at Crown Castle

Crown Castle reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Crown Castle reviews FAQs

Jobs at Crown Castle