Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 200 reviews)); "The people were great and it was really welcoming" ((in 106 reviews)); "Good pay and incentive bonus" ((in 79 reviews)); "Good Work Life Balance Currently" ((in 50 reviews)); "Great coworkers to learn from" ((in 23 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 53 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 28 reviews)); "Multiple reorgs and layoffs that drove people away from the company." ((in 26 reviews)); "No training." ((in 18 reviews)); "No communication" ((in 13 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 29, 2019

Great Company with the right values

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

Great Company that really believes in empowering employees at all levels to drive change, think like an owner, be accountable and be real.

Cons

Growing fast with lots of change so if you don't embrace change or it scares you look elsewhere.

Crown Castle Response

6y

We sincerely appreciate you taking the time to provide some feedback! We strive to make our B3s the center of all that we do, so we're glad you feel empowered and trusted in the work that you do. This is a period of fast growth, and we believe in the work we're doing to drive the digital transformation. We're thankful for all of our teammates who are making that possible. You can always leave us more feedback on our Intranet homepage or during one of our quarterly Company Conversations.

5.0

Aug 29, 2019

Great culture and assets

Head of sales

Recommend

CEO approval

Business Outlook

Pros

CCI is well capitalized and financially stable. They are willing to back up sellers with investment in customers. Promises to clients are fulfilled by operations and construction. Pay is very competitive. The B3 values set a great tone for company culture.

Cons

Still some growing pains, such as systems infrastructure, but these are being addressed. Learning curve for sales has been longer than in other companies.

Crown Castle Response

6y

Thank you for taking the time to leave us a review! Our B3s are the foundation for everything we do, and we appreciate you see that exemplified in our investments, commitments, and the way we value our teammates. We'd love to hear your suggestions as to how we can help the learning curve in your team. Please leave us feedback through our Intranet page or during one of our Company Conversations. We're listening, and we hear you!

5.0

Aug 20, 2019

Crown is a great place to work and the company goals demand the best talent.

Account manager

Recommend

CEO approval

Business Outlook

Pros

I have been with Crown for almost 4 years. There has been a lot of change in that short amount of time. We are at a turning point in history with the digital transformation age in process. Our opportunities are endless. What an exciting time to be with this company!

Cons

At times the work can be very demanding however the long term accomplishments will be worth it.

Crown Castle Response

6y

Thanks for your review! Your excitement for this time in our company is infectious! We appreciate your attitude and outlook. Teammates like you are a big part of what truly makes Crown a great place to work. You can leave us more feedback and suggestions during a Company Conversation or on our Intranet homepage.

Viewing 436 - 438 of 1,129 Reviews

Jobs at Crown Castle

Director Supply Chain

Director Supply Chain

Engineer III Software (Microsoft 365)

Financial Analyst III

Engineer III Software (Microsoft 365)

Crown Castle

Crown Castle reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company with the right values

Great culture and assets

Crown is a great place to work and the company goals demand the best talent.

Jobs at Crown Castle

Crown Castle reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Crown Castle reviews FAQs

Jobs at Crown Castle