Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)
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Christian Hillabrant

42% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 23, 2021

Place is a mess

Recommend
CEO approval
Business Outlook

Pros

Pro's are the benefits are great but they try to hang the carrot in front of you to keep you here.

Cons

Management is horrible. There is no other way to say it. Many managers have been here for year and want to do the same thing because " that is how they do it". Many have fear of change yet won't move out of the way for other talent to take over. The B3's are joke and anyone who doesn't see that is blinded. They hide behind them for their own benefit.

1.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits. 401K, profit sharing, RSU's, Healthcare

Cons

Age discrimination, lack of diversity with both gender and race.

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Crown Castle Response
6y
I appreciate you taking the time to share your experience. We talk about our B3 values as they are core part of who we are as a business and how we all behave as Crown Castle teammates. That ubiquity is what creates the culture that our people say makes us a special place to work. Thank you for sharing your feedback, as every opinion we receive helps us to improve. I wish you every success in the next stage of your career.
2.0
Aug 16, 2019

Growing Pains

Recommend
CEO approval
Business Outlook

Pros

Steady industry. 401k match. Tuition reimbursement. Most individuals are pleasant to work with. LinkedIn Learning.

Cons

Not a lot of opportunity for growth or movement unless you have the ability to relocate to corporate locations. Culture is not consistent across areas or districts. Seems to be a hiring freeze on the Tower side - not backfilling for full time positions or making much of an effort to keep good employees. Change in bonus structure which will greatly impact some individuals who probably count on that every year. Budget cuts that take away from a lot of the added benefits we all used to enjoy and love about working here. Limited work from home policy. Favoritism and a “who you know” mentality is still very much a thing in the hiring process.

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Crown Castle Response
6y
Thank you for sharing your thoughts. I agree that the 401k match Crown offers is a fantastic benefit. You're correct that our company is going through a lot of change as we drive the growth needed to lead the nation's digital transformation with 5G. We're investing heavily in learning to help ensure all our folks have the skills needed for the future - from Leading at Crown for managers, to access to world-class resources such as Harvard ManageMentor and LinkedIn Learning for all our teammates. Please continue to share your views on our intranet or through our regular Company Conversations. Thanks again for your review.
Viewing 58 - 60 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.