Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)
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Christian Hillabrant

42% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 27, 2020

Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The every day contributors are great down to earth people who genuinely care and would do anything for you. Benefits are decent and 401k match is above the market average.

Cons

They claim to be pay for performance but pay only at management up. If your entry level get ready for long days and minuscule raises due to them not backfilling and office politics. When your manager can sit there look you in the eye say, “you raised your own bar year over year and it will tough for you to accomplish as much as you did last year.” Then hand you a raise cut in half year over year and a bonus cut in half. It’s a real shame because this company use to take care of the every day contributors. Management wants you to set all these absurd goals and tells you they want to help expand your career. Then when you ask to job shadow your request is ultimately denied because your the only one capable of doing duties or running a system. Managers should want their employees to move up the corporate ladder but most seem to scared to put in a good word for you because they don’t like the attention.

1.0
Apr 25, 2019

"Good Old Boys Club"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formerly had good health insurance.

Cons

If you value autonomy, diversity, or equal opportunities this is not the place. Find a way into the "good old boys club" right away if you're interested in promotion.

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Crown Castle Response
7y
Thank you for taking the time to share your opinions. We’re disappointed you didn’t find our health insurance benefit met your needs. While our benefits are consistently held up as a great ‘pro’ of working for Crown Castle, and we review our offerings every year to make sure we’re market-leading, we also recognize that everyone’s needs are unique. Diversity in every form is something we believe in passionately. As with all companies, we know there is more we can do to continue to improve, and this is something we are currently focused on. Thanks again for your feedback, and please feel free to reach out to us if there are specific concerns you want to share.
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Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.