Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Dec 13, 2020

Words of Advice

Recommend
CEO approval
Business Outlook

Pros

Well, the only pros are decent pay, remote work option (due 100% to pandemic only), and health benefits.

Cons

Let’s start with the first issue...In all the years I worked for Crown, management has always been a problem. I never felt supported by managers. They focused more on keeping their head above water or following the status quo of bullying and dismissiveness than actually being true leaders. A true sign of poor management from the top down. Second, and by far the most important, serious lack of racial diversity and inclusion at PM, management, and director levels. To think diversity is reflective of people at the bottom of the food chain is short sided and a ridiculous response to a valid question asked year after year of what Crown plans to do about its diversity issues. It’s difficult to want to work hard for a company where you don’t see yourself represented. It reminds you that no matter how hard you work, you’ll never get ahead. Donating money to an organization doesn’t exempt you from the lack of development in your own backyard. It’s a lazy effort to throw money at something you’re complicit in every day. Third, constant re-organization used as a corporate tactic of laying off employees to add “shareholder value”. Typical corporate rhetoric that completely alienates the employees who are the only reason your company HAS value.

4.0
Dec 13, 2020
Recommend
CEO approval
Business Outlook

Pros

strong business model and good company culture

Cons

recent acquisitions has created change fatigue

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Crown Castle Response
5y
Hi—thank you for taking the time to share this review. We are thankful for teammates like you who live our B3 values every day.
3.0
Dec 10, 2020

Was the best company

Recommend
CEO approval
Business Outlook

Pros

Challenging work, flexibility, and great values to live by.

Cons

You had to stay in your swim lane so it was a bit restrictive.

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Crown Castle Response
5y
Hi, thanks for taking the time to talk about your experience. We believe that our team excels when everyone’s voice is heard and ideas are shared. We’d like to get additional information regarding your experience. Please reach out to MyExperience@crowncastle.com with the best way to contact you.
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Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.