Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Dec 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and great friends

Cons

Most work relies on carrier needs so roles and responsibilities differ

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Crown Castle Response
5y
Thank you for taking the time to share your experience.
2.0
Dec 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits and compensation.

Cons

Realignment in 2020 is a disaster. Customer service is no longer prioritized, every dept. has their own priorities but seldom align to benefit the end user. No support from management, lots of pressure to perform, toxic environment, cya everyday.

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Crown Castle Response
5y
Hi, thank you for sharing this feedback. We would like to get more information on your personal experience. If you’re comfortable sharing additional information, please reach out to us at MyExperience@crowncastle.com so we can discuss further.
Viewing 733 - 735 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.