Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 194 reviews)); "The people were great and it was really welcoming" ((in 107 reviews)); "Good pay but just a number like all companies" ((in 83 reviews)); "Good Work Life Balance Currently" ((in 38 reviews)); "Great coworkers that work hard" ((in 26 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 52 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 27 reviews)); "Multiple reorgs and layoffs that drove people away from the company." ((in 24 reviews)); "Poor communication between employees and offices." ((in 11 reviews)); "There was clear favoritism towards certain employees creating poor company culture." ((in 8 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Sep 10, 2019

Keep talent

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits. 401K, profit sharing, RSU's, Healthcare

Cons

Age discrimination, lack of diversity with both gender and race.

Crown Castle Response

6y

I appreciate you taking the time to share your experience. We talk about our B3 values as they are core part of who we are as a business and how we all behave as Crown Castle teammates. That ubiquity is what creates the culture that our people say makes us a special place to work. Thank you for sharing your feedback, as every opinion we receive helps us to improve. I wish you every success in the next stage of your career.

5.0

Sep 9, 2019

Nice Place to work

Operations coordinator

Recommend

CEO approval

Business Outlook

Pros

Nice environment, steady work load, great benifits

Cons

Company changes to much, not stable long term.

Crown Castle Response

6y

Thanks for taking the time to leave your review. We're glad you felt cared for through your work, our benefits, and the environment in which you worked. We are in the midst of an exciting period of growth right now that is creating new opportunities for our teammates across the country. Again, we appreciate your feedback!

3.0

Aug 31, 2019

fine if you like koolaid

Project

Recommend

CEO approval

Business Outlook

Pros

401k match, gym reimbursement, good health insurance. Stable if you aren't a contractor.

Cons

Favoritism, weak HR. I wait fifteen minutes for someone to answer the ringing HR hotline and it automatically hangs up. HR very slow to deal with race and sex-based harassment. Certain tenured males talk obscenely about females when not in "mixed" company. Internal communications doesn't include the pronouns of the movers and joiners. Based on the list's first names, Crown hired twice as many males as females. For movers, more males "moved" positions than females. Why is this? Poor on-boarding, limited employee development. My co-workers walk up to my desk crying from stress. They have called me after-hours drunk and crying about work. IC job descriptions balloon without an equivalent increase in compensation. New contract employees make more than tenured employees in equivalent positions. Not how you reward loyalty. What happened to employee reviews of managers?

Crown Castle Response

6y

Thank you for sharing your experience. I'm glad that our benefits meet your needs. One thing I want to be clear on is that Crown Castle does not tolerate discrimination or harassment. Any issues should be raised with a senior leader, or can be reported, anonymously if preferred, via our Alert Line. You can find details of this on the right-hand side of our intranet. We're committed to promoting a safe and inclusive work place and being a great place work. I appreciate you sharing your views on how we can continue to improve.

Viewing 814 - 816 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

Maintenance Process Manager

Engineer III Software (Microsoft 365)

Financial Analyst III

Director Supply Chain

Crown Castle

Crown Castle reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Keep talent

Nice Place to work

fine if you like koolaid

Jobs at Crown Castle

Crown Castle reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Crown Castle

Crown Castle reviews FAQs