Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 185 reviews)); "The people were great and it was really welcoming" ((in 115 reviews)); "good pay and stuff ok" ((in 77 reviews)); "Good Work Life Balance Currently" ((in 45 reviews)); "Great coworkers that work hard" ((in 30 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 50 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 24 reviews)); "No clear strategy and many layoffs" ((in 23 reviews)); "High turnover and no training has led to a crippling lack of ability and experience." ((in 14 reviews)); "Poor communication between employees and offices." ((in 10 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 31, 2019

Great place to work, and even better to have a career - if you can get in

Legal intern

Recommend

CEO approval

Business Outlook

Pros

The culture is top notch at Crown, couldn't ask for better people to work with at Crown. Scheduling and hours are flexible for interns, contractors, and employees. I have had the opportunity to work on a variety of projects in the legal department - from lobbying to corporate compliance, to SEC filings and proxy statements. I have been treated with respect and people have gone out of their way to be nice and helpful. Employees and supervisors have been a great help with job-seeking. I would 100% stay if something were to open up. Research projects and other substantive work can be highly rewarding. Legal interns can expect to work on high profile projects from time to time. No one is hanging over your shoulder to get things done - it is evident that they trust their people and that mentality comes from the top.

Cons

Interns, while treated well, are not seen as future employees and very little efforts are made to employ them after graduation (for undergraduates) or the bar exam (for law students). Pay is not competitive ($18.50 for legal interns. $13 for regular interns) for similar jobs and is incongruous with the GPA requirements they demand, particularly when there is no job at the end. Work can on occasion be administrative minutiae because of the sheer volume of matters the legal department has to deal with, but I suppose this is a fact of life. Can sometimes feel very 'corporatey' and hierarchical despite the positive culture.

Crown Castle Response

7y

Thank you so much for your insightful review. We truly appreciate you taking the time to share your experiences. We’re so happy you feel welcome, respected, and accommodated here – we love our culture as well. Though we know there’s always more we can do to build a consistently great employee experience across our whole business. We are glad that you enjoyed the majority of your internship at Crown Castle. However, we are disappointed that all of your experience was not what you wanted it to be. We are always examining our salary and hiring requirements, and we will continue to do so for legal interns. We’ve shared your comments with our senior team in Legal, so that we can use them to continue to improve. We appreciate the openness and candor of your feedback and hope that you will continue to share your views with us via our intranet or during one of our regular Company Conversations.

5.0

Mar 29, 2019

java dev

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good company to work for

Cons

nothing i can think of

Crown Castle Response

7y

Thanks for your feedback! We appreciate it. You’re always welcome to share more feedback with us during one of our Company Conversations or through our Intranet.

2.0

Mar 24, 2019

Inconsistencies Across the Company

Project analyst

Recommend

CEO approval

Business Outlook

Pros

Crown Castle has excellent medical/dental/vision benefits

Cons

The company's bottom line is $$$; not it's people. Executive team is out of touch with much of their employee base Strategies, B3 values, Smart & Fast are a joke Management is inconsistent from dept to dept, location to location For such a large and widespread company, available positions only show up in a few places Despite being a tele communications company, working from home is not encouraged or consistently allowed

Crown Castle Response

7y

Thank you for your feedback. Our aim is to provide a suite of great benefits, and we’re glad you feel they work well for your needs. Our Executive Management Team spend a lot of time talking with, and more importantly, listening to, people across our business. In the last week alone, two of our senior team have posted articles on our intranet about being out and about in different offices. I’m sorry that you feel dissatisfied with our strategy, values and Smart & Fast mindset. They are hugely important to us and help align us all to achieve common goals – both what we deliver and how we deliver it. Regarding work from home, while we do help enable telecommunications, we’re a ‘people company’, and we believe that we're stronger as a business when people are together and can collaborate in person. This is why full-time working from home is not something we offer across our business. We do try to offer as much flexibility as possible. I’m more than happy to continue the discussion on these subjects – you can find my email and phone number by searching my job title on our intranet. Or, there are plenty of other ways to continue to share your feedback, such as on our intranet and in our regular Company Conversations.

Viewing 862 - 864 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

Maintenance Process Manager

Engineer III Software (Microsoft 365)

Financial Analyst III

Director, Investor Relations & Capital Markets

Crown Castle

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Great place to work, and even better to have a career - if you can get in

java dev

Inconsistencies Across the Company

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