Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
avatar

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 15, 2019

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, management listens

Cons

Too many pointless meetings often

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Crown Castle Response
7y
We appreciate your feedback and love hearing from our people! We agree that we have very competitive pay and benefits – it’s how we’re able to develop and keep such talented people. Our Smart & Fast mindset should help us execute on ideas more quickly, so we hope you see that more in your team. You can always share more feedback with us on our Intranet or during one of our regular Company Conversations.
2.0
Mar 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits; 401k and company match

Cons

Management, advancement opportunities are not there, unable to work from home in most departments even though they are a telecommunications company - policy is not there or across the board which makes it unfair

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Crown Castle Response
7y
Thank you for sharing your views on our business. Constructive feedback like this is an important tool in helping us continuously improve. Great management is key to driving our future success, and we know there’s more we can do. Our recent exponential growth has given many people the opportunity to move into a leadership role, so one of our key priorities this year is to ensure we better support them, so they can deliver consistent, high-quality leadership. There’s something coming on this very soon – keep an eye on our intranet. On working from home, we believe that we're stronger as a business when people are together and can collaborate in person. This is why full-time working from home is not something we offer across our business. We do try to offer as much flexibility as possible. If you have an issue that you feel unable to talk to your manager about, you can let us know more details via our AlertLine tool. There is a link to it on the right-hand side of our intranet homepage. There's also a phone number there, if you'd prefer to call. Either way, you can remain anonymous.
4.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Teams, Flexibility, Culture, Collaboration, Beautiful Offices

Cons

Slow to implement change, outdated systems, growing sense of frustration, transparency in vision diminishing

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Crown Castle Response
7y
Thank you for your review. Thank you for your comments on the quality of our people and their collaborative nature. Our B3 values are what makes our culture so great here at Crown. Our Smart & Fast mindset is grounded in that culture, and is there to help ensure can move quickly by making smart decisions that help our customers. We’re sorry you feel that we weren’t communicating the vision and values of our company enough. That’s the main purpose of the regular Company Conversations that we started in 2018, but we’ll take a look at the agenda for the next session to ensure that it addresses your feedback. We appreciate you giving us direct examples of areas to focus on in our development and wish you success in your future career.
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Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.