Crown Castle reviews

3.2

43% would recommend to a friend

(1,128 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
3.0
May 8, 2019

What a difference a bad manager can make!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual work environment, competitive pay, good benefits, and amazing coworkers.

Cons

Management change a few years ago totally changed the environment of the office. She was inconsistent, inaccessible and played favorites to a great extent. Very difficult to keep up morale under her “leadership”. Those who work(ed) under her management knew she would not have your back if something went wrong. Completely out for herself with little regard for others.

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Crown Castle Response
7y
Thanks for your feedback. We also believe that our coworkers are amazing! At the same time though, you’re also correct that (like anywhere) great management is key to your work experience. That’s why we’re investing this year in our ‘Leading at Crown Castle’ learning program. It’s just one way we’re looking to help people be better leaders. Your suggestion to have leadership spend more time in the offices day-to-day is a great one that we’ll be happy to raise. We want to ensure our anonymous employee survey is an honest assessment of our business, and we don’t want anyone to feel that they’re being pressured into answering in a way that doesn’t truly reflect how they feel. If that happens, it’s important to raise the issue, either with more senior leaders, or alternatively, using our Alertline tool, which you can find on the intranet home page.
3.0
Mar 7, 2018

Area Culture needs some attention

Recommend
CEO approval
Business Outlook

Pros

The benefits are good and team members are great. Newer offices are really nice. Tuition reimbursement is a great perk. 401K matching is fantastic

Cons

Management needs more guidance. Concept of the B3's is excellent but if they are not lived from the top down, they are not taken seriously. Individual Contributors should be encouraged to speak up, not retaliated against when they do. What was once a great culture needs some attention in some areas.

1.0
Nov 7, 2017

Horrible Management - Terrible Work Enviroment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

they work really hard to make it look like they care, but they don't.

Cons

demeaning management policies with little to no instruction. HR violations left and right.

Viewing 145 - 147 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.