Crown Castle reviews

3.2

43% would recommend to a friend

(1,128 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 29, 2017

Project Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and vacation.

Cons

Crown Castle as a whole is a solid organization, however the east area and more specifically the Richmond office is severely lacking in leadership and tends to adopt gimmick leadership tactics and catch phrase communication to compensate for basic common sense management. You are expected to drink their kool-aid and if you don't you will be shunned at first and then ultimately banished from the kingdom. You are told to challenge the status-quo, but when you do you are blacklisted. Nothing but hypocrisy in that office. Big trend in the east area is to promote inexperienced employees into senior management position. They justify it by time with the company and not their body of work. Customer confidence is slowly diminishing due to constant changes and having less experienced personnel handle key accounts.

4.0
May 5, 2017

Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Crown as a company is great. They take care of their employees.

Cons

Upper management in particular offices like to make their own rules and does not always abide to the values of crown. Employees are scared to speak up in fear of retaliation. They hire friends and family members and push them ahead of those who have been there for a while and have been asking for an opportunity to move forward.

3.0
Mar 28, 2017

anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Standard benefits Medical, Dental, and company match 401K. PTO. Paid Cell phone. Company truck and tools. Flexible schedule

Cons

Ridiculous micromanagement and nepotism. Most managers have never climbed a tower ever. GPS installed in the truck so they know where you are at all times. They talk about having this Crown Culture its not there with a high turnover rate. So much for the open door policy. Keep your head down and if you speak up about management issues is does not go over well with the good old boys.

Viewing 148 - 150 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.