Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 198 reviews)); "The people were great and it was really welcoming" ((in 110 reviews)); "Good pay and incentive bonus" ((in 82 reviews)); "Good Work Life Balance Currently" ((in 47 reviews)); "Great coworkers that work hard" ((in 24 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 51 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 26 reviews)); "constant layoffs, tanking stock price, company being sold for parts, snowing employee demographics" ((in 24 reviews)); "High turnover and no training has led to a crippling lack of ability and experience." ((in 15 reviews)); "Poor communication between employees and offices." ((in 11 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,129 reviews)

Ratings by demographic groups

Race / Ethnicity

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Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Dec 10, 2020

Was the best company

Project manager

Recommend

CEO approval

Business Outlook

Pros

Challenging work, flexibility, and great values to live by.

Cons

You had to stay in your swim lane so it was a bit restrictive.

Crown Castle Response

5y

Hi, thanks for taking the time to talk about your experience. We believe that our team excels when everyone’s voice is heard and ideas are shared. We’d like to get additional information regarding your experience. Please reach out to MyExperience@crowncastle.com with the best way to contact you.

5.0

Aug 27, 2019

Program Manager

Program manager

Recommend

CEO approval

Business Outlook

Pros

Culture, Opportunity for Growth, Customer Relationships, Leadership Team, Compensation and Benefits... This is a great company with many great leaders who truly care about their staff. Yes, we have grown and yes our culture has adapted and evolved through that growth. We had to adapt and grow to survive. This is especially true for publicly traded companies in a fiercely competitive sector like our own. Those who would wish to retain unnecessary and lavish meetings and over staffed teams should consider this would eventually lead to mass lay offs as it was unsustainable. I applaud the EMT for making the tough decisions and ensuring we evolve to meet our growth commitments. As a tenured employee who has worked hard to grow my career at Crown Castle, I genuinely thank Jay and the team.

Cons

I love this company but like any company there are areas improvement: I do wish we were more progressive about remote working flexibility. The policy was just updated and it was disappointing to not see more progression here. Allowing people more flexibility here (maybe a day or two a week at max) would increase moral and alleviate stress both at work and at home. Also, I was disappointed in the way the AI was changed. Not necessarily in the alignment towards company goals with shareholder experience. But, more with the fact that a cap was put on the AI. If we are aligning to our shareholder experience, why cap the AI? Our shareholders do not have caps! Let’s dream bigger. This may also increase motivation of the staff! Lastly, it wasn’t cool to adjust the managers AI calculations after the year had already been completed. This did not align with our Be Real B3. It’s perfectly fine to make changes, just give people more of a heads up than after the year is already completed and weeks before it was supposed to be paid. This was our worst miss in my time with the company.

Crown Castle Response

6y

Thanks for the feedback. You raise some great points that we will use to be better in future. Keep the feedback coming! It's what drives us to improve.

2.0

May 24, 2019

Real Estate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great department co-workers and managers.

Cons

Though work/ life balance is preached, it is definitely not practiced. Work overload.

Crown Castle Response

7y

Thank you for your review. It’s great to hear that you enjoy working with your team and leaders. We can be a busy environment, which means maintaining a healthy work / life balance is important. If you feel overloaded at any point, please check in with your leader or a senior leader in your area. We agree that appreciation and recognition are important, and it’s an area our business is actively investing in. Keep an eye out on our intranet for some good news about recognition coming soon.

Viewing 193 - 195 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

Maintenance Process Manager

Financial Analyst III

Engineer III Software (Microsoft 365)

Director, Investor Relations & Capital Markets

Crown Castle

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Program Manager

Real Estate

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