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      Crown Castle

      Engaged Employer

      Crown Castle reviews

      3.2

      43% would recommend to a friend

      (1,129 total reviews)
      avatar

      Christian Hillabrant

      39% approve of CEO

      25% positive business outlook

      Ratings by demographic groups

      Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      1K reviews
      5.0
      Mar 31, 2019

      Great place to work, and even better to have a career - if you can get in

      Legal intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is top notch at Crown, couldn't ask for better people to work with at Crown. Scheduling and hours are flexible for interns, contractors, and employees. I have had the opportunity to work on a variety of projects in the legal department - from lobbying to corporate compliance, to SEC filings and proxy statements. I have been treated with respect and people have gone out of their way to be nice and helpful. Employees and supervisors have been a great help with job-seeking. I would 100% stay if something were to open up. Research projects and other substantive work can be highly rewarding. Legal interns can expect to work on high profile projects from time to time. No one is hanging over your shoulder to get things done - it is evident that they trust their people and that mentality comes from the top.

      Cons

      Interns, while treated well, are not seen as future employees and very little efforts are made to employ them after graduation (for undergraduates) or the bar exam (for law students). Pay is not competitive ($18.50 for legal interns. $13 for regular interns) for similar jobs and is incongruous with the GPA requirements they demand, particularly when there is no job at the end. Work can on occasion be administrative minutiae because of the sheer volume of matters the legal department has to deal with, but I suppose this is a fact of life. Can sometimes feel very 'corporatey' and hierarchical despite the positive culture.

      avatar
      Crown Castle Response
      7y
      Thank you so much for your insightful review. We truly appreciate you taking the time to share your experiences. We’re so happy you feel welcome, respected, and accommodated here – we love our culture as well. Though we know there’s always more we can do to build a consistently great employee experience across our whole business. We are glad that you enjoyed the majority of your internship at Crown Castle. However, we are disappointed that all of your experience was not what you wanted it to be. We are always examining our salary and hiring requirements, and we will continue to do so for legal interns. We’ve shared your comments with our senior team in Legal, so that we can use them to continue to improve. We appreciate the openness and candor of your feedback and hope that you will continue to share your views with us via our intranet or during one of our regular Company Conversations.
      4.0
      Mar 7, 2019

      Wonderful Culture but values seem to be diminishing

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teams, Flexibility, Culture, Collaboration, Beautiful Offices

      Cons

      Slow to implement change, outdated systems, growing sense of frustration, transparency in vision diminishing

      avatar
      Crown Castle Response
      7y
      Thank you for your review. Thank you for your comments on the quality of our people and their collaborative nature. Our B3 values are what makes our culture so great here at Crown. Our Smart & Fast mindset is grounded in that culture, and is there to help ensure can move quickly by making smart decisions that help our customers. We’re sorry you feel that we weren’t communicating the vision and values of our company enough. That’s the main purpose of the regular Company Conversations that we started in 2018, but we’ll take a look at the agenda for the next session to ensure that it addresses your feedback. We appreciate you giving us direct examples of areas to focus on in our development and wish you success in your future career.
      5.0
      Feb 26, 2019

      Job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for if you're interested in the telecommunications industry, finance, tower construction, antenna compliance.

      Cons

      strictly 9-5 job. Little growth opportunity

      avatar
      Crown Castle Response
      7y
      We appreciate your feedback. We strive to be a great company and are glad you enjoyed the time you spent with us. We’ll share your feedback on career growth with our Learning team. While we work hard to find ways to help people grow and develop with us, we know there’s always more we can do to improve.
      Viewing 196 - 198 of 1,129 Reviews
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      ReviewsCrown Castle reviews

      Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.