Crown Castle reviews

3.2

43% would recommend to a friend

(285 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Reviews by job title

285 reviews

Reviews about "Compensation"

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5.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

CCI is well capitalized and financially stable. They are willing to back up sellers with investment in customers. Promises to clients are fulfilled by operations and construction. Pay is very competitive. The B3 values set a great tone for company culture.

Cons

Still some growing pains, such as systems infrastructure, but these are being addressed. Learning curve for sales has been longer than in other companies.

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Crown Castle Response
6y
Thank you for taking the time to leave us a review! Our B3s are the foundation for everything we do, and we appreciate you see that exemplified in our investments, commitments, and the way we value our teammates. We'd love to hear your suggestions as to how we can help the learning curve in your team. Please leave us feedback through our Intranet page or during one of our Company Conversations. We're listening, and we hear you!
2.0
Aug 16, 2019

Growing Pains

Recommend
CEO approval
Business Outlook

Pros

Steady industry. 401k match. Tuition reimbursement. Most individuals are pleasant to work with. LinkedIn Learning.

Cons

Not a lot of opportunity for growth or movement unless you have the ability to relocate to corporate locations. Culture is not consistent across areas or districts. Seems to be a hiring freeze on the Tower side - not backfilling for full time positions or making much of an effort to keep good employees. Change in bonus structure which will greatly impact some individuals who probably count on that every year. Budget cuts that take away from a lot of the added benefits we all used to enjoy and love about working here. Limited work from home policy. Favoritism and a “who you know” mentality is still very much a thing in the hiring process.

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Crown Castle Response
6y
Thank you for sharing your thoughts. I agree that the 401k match Crown offers is a fantastic benefit. You're correct that our company is going through a lot of change as we drive the growth needed to lead the nation's digital transformation with 5G. We're investing heavily in learning to help ensure all our folks have the skills needed for the future - from Leading at Crown for managers, to access to world-class resources such as Harvard ManageMentor and LinkedIn Learning for all our teammates. Please continue to share your views on our intranet or through our regular Company Conversations. Thanks again for your review.
2.0
Aug 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule; freedom to take risks without being micromanaged; good medical benefits

Cons

Hard to promote if you aren't willing to move; directors won't backfill vacancies and employees get overwhelmed with work; dishonest information given during salary negotiations (being told you are being offered the most available when others hired the same month in the same position with the same experience were offered up to $4 more an hour; pay scales for each pay grade not available to employees; morale and attitude among employees has shifted to the point where people are not happy to come to work and are full of gossip and negative attitudes instead of the awesome, happy environment it used to be a few years ago

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Crown Castle Response
6y
Thank you for sharing your review. I'm glad that the flexibility we offer works for you, and that you're encouraged to take risks and innovate. I'd be interested to understand more of why you feel the culture has changed and how that's manifested itself. If you saw our CEO on the recent Company Conversation, you will have seen how important our culture and B3 values are are to him. We're also looking at how we can provide more in-depth answers to themes our teammates are raising - we should be able to share more on this soon on our intranet. Thank you again for your views. I'd really like to continue the conversation - you can find my details on our intranet by searching my job title. And if you don't want to do that, please keep engaging with the business via our intranet and Company Conversations.
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