Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,392 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 42% of employees would recommend working at Crown Castle to a friend and 23% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Crown Castle?

42% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (97) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (37) , Manager (20) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 198 reviews)); "The people were great and it was really welcoming" ((in 118 reviews)); "good pay and stuff ok" ((in 81 reviews)); "Good Work Life Balance Currently" ((in 52 reviews)); "Great coworkers to learn from" ((in 28 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 50 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 27 reviews)); "Chaotic upper management, ever" ((in 26 reviews)); "Company went up for sale not long after I was hired, saw multiple layoffs and a complete deterioration of the culture I came into." ((in 24 reviews)); "No training." ((in 15 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Houston , Canonsburg , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , King of Prussia , Tampa , Boston , Melville , Dallas , Westborough , Downers Grove , Rochester , Raleigh , Irving

Crown Castle reviews

3.2

42% would recommend to a friend

(285 total reviews)

Christian Hillabrant

43% approve of CEO

23% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Career opportunities

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

285 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jun 7, 2019

Better training needed here

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great 401k plan, and stock bonuses awarded for tenure.

Cons

Micro management is heavily weighted, but produces nothing but frustrated and annoyed sales people.

Crown Castle Response

7y

We appreciate you sharing your honest feedback with us. We agree with you, both that our benefits are great and that we need more training and development for our sales team. We hear you, and we’re working on it, starting with revamping our sales enablement program. We are implementing a sustaining sales skill program that begins in July. Please feel free to share more of your thoughts through our Intranet or during one of our quarterly Company Conversations.

5.0

May 28, 2019

I love this company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are great. Good healthcare and other core benefits, but in addition there are things like milk stork and tuition reimbursement. Bonus has been consistently over 100% for a number of years, which can’t be said in some other companies I’ve worked for. The vast majority of people are great to work with. Compared to other businesses, there’s far less office politics and generally people are all aligned around a single goal. The work environment is good, if a little structured and hierarchical at times – though that seems to be improving.

Cons

The company has grown fast and struggled to efficiently absorb some of the companies its bought. This has also led to some issues with culture – people who were used to doing whatever they wanted are feeling unhappy with having to behave like a grown-up business.

Crown Castle Response

7y

Thank you for taking the time to give us some really thoughtful feedback! We appreciate your views and agree that our people are pretty great to work with, and that we offer some exceptional supplemental benefits. One of our goals in Internal Comms is to communicate with our teammates to help reinforce our B3 values and one company-one culture mindset – we’ll keep it up! Please keep sharing your thoughts through our intranet, team meetings, and during our regular Company Conversations.

4.0

May 22, 2019

Great Place to work

Asset integration technician

Recommend

CEO approval

Business Outlook

Pros

Great People (co-workers) Kick-off meetings are great (usually big and somewhere other than the office) Employee events provided by the company are fantastic Health Insurance wasn't bad Number of Paid Days Off Free Coffee Great Facilities Gives half days off around Holidays

Cons

Quick to cut employees without warning. Pay was on the low end when you got farther into your career

Crown Castle Response

7y

We appreciate your review and are glad that you enjoyed your time at Crown Castle. Thank you for highlighting the variety of benefits that we offer – it’s an area we’re proud of and are always looking to keep top-notch. We wish you the best of luck with your future career.

Viewing 223 - 225 of 285 Reviews

Jobs at Crown Castle

Director Supply Chain

Director Supply Chain

Manager Corporate Strategy

Manager Corporate Strategy

Financial Analyst III

Crown Castle

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Better training needed here

I love this company

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