Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 185 reviews)); "The people were great and it was really welcoming" ((in 115 reviews)); "good pay and stuff ok" ((in 77 reviews)); "Good Work Life Balance Currently" ((in 45 reviews)); "Great coworkers that work hard" ((in 30 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 50 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 24 reviews)); "No clear strategy and many layoffs" ((in 23 reviews)); "High turnover and no training has led to a crippling lack of ability and experience." ((in 14 reviews)); "Poor communication between employees and offices." ((in 10 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Jan 20, 2024

Toxic

Director

Recommend

CEO approval

Business Outlook

Pros

Total compensation package is fair.

Cons

Executives undervalue experience, rotating senior leaders into roles they are unqualified for. A Fiber guy runs Towers. A Tower Sales guy runs Fiber Sales. Finance guys run Operations. People without customer experiences have run Customer Experience. Be prepared for several reorganizations. Teams are completely reorganized every 24 months. Why? No one knows. Technology quality is poor. Mid-level management has been promoted based on ability to overcome bad technology with Power Points and duct taped Excel trackers. They don’t know how to lead people and the fallout is culture.

5.0

Jan 16, 2024

Great company

Attorney

Recommend

CEO approval

Business Outlook

Pros

Teamwork Compensation Work life balance

Cons

There are none at this time.

3.0

Jan 12, 2024

Company has good benefits but pays under market value

Associate construction manager

Recommend

CEO approval

Business Outlook

Pros

If you want to coast you can. Just act busy do your work and don't bring attention to yourself. If you want to climb a latter it can be difficult depending on where you're located and what role you start in. If you start as a coordinator you will be stuck for a long time unless you do a lot of extra "above and beyond" work.

Cons

The company has gone through significant rifts laying off 1000 people in 2023 which is the 3rd major lay off in like 4 or 5 years. The CEO "resigned" due to a PE firm taking a large stake in the company and forcing him out(don't really care he was just a ceo). The culture has changed significantly as well, They changed the corporate values to match their new initiatives such as 4 days back in the office as opposed to 3 in office and 2 from home. The Pay flat out is less than market rate and they will not give raises very easily you have to beg and plead for increases as we only receive 3% annually if you are lucky. Also they pay women significantly less than men at the lower levels from my experience.

Viewing 268 - 270 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

Maintenance Process Manager

Engineer III Software (Microsoft 365)

Financial Analyst III

Engineer III Software (Microsoft 365)

Crown Castle

Crown Castle reviews

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Reviews by job title

Toxic

Great company

Company has good benefits but pays under market value

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