Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 185 reviews)); "The people were great and it was really welcoming" ((in 115 reviews)); "good pay and stuff ok" ((in 77 reviews)); "Good Work Life Balance Currently" ((in 45 reviews)); "Great coworkers that work hard" ((in 30 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 50 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 24 reviews)); "No clear strategy and many layoffs" ((in 23 reviews)); "High turnover and no training has led to a crippling lack of ability and experience." ((in 14 reviews)); "Poor communication between employees and offices." ((in 10 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jan 17, 2019

Staying until they drag me out....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dynamic environment, great people and excellent benefits

Cons

Too much talk not enough action. Hate personal reviews....STOP

Crown Castle Response

7y

Thanks so much for your feedback! It’s awesome to see how much you love working for Crown Castle. We agree that we’ve got some pretty great colleagues, and we work hard to provide excellent benefits. One of the goals with our Smart & Fast mindset is to help us all execute more quickly, so we hope you experience more of this in 2019. Since there are a number of ways to give formal and informal personal feedback, I’d be interested to hear which one of those you mean by “personal reviews” so we can take a look at ways to improve. If you’d be willing to get in touch, you can find me by searching my job title in the directory.

4.0

Dec 7, 2018

Great first impression

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Work/life balance, flexible work schedules, good benefits, friendly atmosphere, meaningful work

Cons

No full time work from home/telecommute option.

Crown Castle Response

7y

Thanks for the feedback, and welcome to the Crown Castle team! We're glad that you've had a great first impression of our business. We believe that we're stronger as a business when people are together and can collaborate in person. This is why full-time working from home is not something we offer across our business. But as you say, we do try to offer as much flexibility as possible, because sometimes, life just happens. If you have any further feedback on this or anything else, we have lots of options on our intranet that allow you to share your views.

5.0

Mar 3, 2017

Acquisition Manager

Acquisition manager

Recommend

CEO approval

Business Outlook

Pros

Great company culture and benefits structure. Competitive compensation in most areas of the country. Strong executive and management team. Industry leader in wireless real estate infrastructure.

Cons

Rigid underwriting structure. Minimal sales team support at present.

Viewing 268 - 270 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

Financial Analyst III

Engineer III Software (Microsoft 365)

Maintenance Process Manager

Engineer III Software (Microsoft 365)

Crown Castle

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Staying until they drag me out....

Great first impression

Acquisition Manager

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