Crunch Fitness reviews

3.2

44% would recommend to a friend

(2,151 total reviews)

Jim Rowley

50% approve of CEO

35% positive business outlook

Crunch Fitness has an employee rating of 3.2 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunch Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 7, 2024

Sketchy

Recommend
CEO approval
Business Outlook

Pros

Client’s were friendly Build your own schedule

Cons

The treatment of clients by management Unethical practices of sales

3.0
Jan 22, 2024

Potential for growth

Recommend
CEO approval
Business Outlook

Pros

Good company to work with if you’re just starting out as a personal trainer. The company equips you with tools to be successful and you will be surrounded by people with a lot of experience that you can learn from. Also Crunch pays better than most big commercial gyms. If you put in the work, there is potential to make up to six figures. Crunch also contributes to your retirement if you’ve been with the company for a year which is great.

Cons

Pay is strictly commission. There is no hourly rate. When you start off, you basically work for free for the first few months. So if you can’t afford to receive paychecks of around $300 for your first month or 2, this job is not good. You are expected to find your own leads which can be annoying. There is an expectation to make cold calls. Also management is constantly changing (around every 3 months) so sometimes the team feels unstable. Depending on the manager, they can be pushy with sales goals and numbers. Sometimes it can feel like they care more about numbers than the people/services provided.

3.0
Dec 8, 2023

Its what you make it

Recommend
CEO approval
Business Outlook

Pros

Make your own schedule your own boss can be to yourself its your business

Cons

its your business, you and only you get your clients a lot of drama crunch in general doesn't care about you, everyone is replaceable. you either sink or swim can you build your business or not? some can't, I could but I watched a lot of people fail turnover rate is crazy and if your a front desk associate, its hell in a box. don't sell your soul, promises are lies. trust no one

Viewing 58 - 60 of 2,151 Reviews

Glassdoor has 2,228 Crunch Fitness reviews submitted anonymously by Crunch Fitness employees. Read employee reviews and ratings on Glassdoor to decide if Crunch Fitness is right for you.