Crunch Fitness reviews

3.2

44% would recommend to a friend

(2,151 total reviews)

Jim Rowley

50% approve of CEO

35% positive business outlook

Crunch Fitness has an employee rating of 3.2 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunch Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Free peak results valued at $34.99/month, discount for classes to learn personal training

Cons

More phone calls and other tasks than I was told there would be

1.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The personal trainers and SOME team members are nice and helpful.

Cons

Management does not care about you whatsoever and they do not keep track of information or requests for leave. They do not care if you have any emergency of any kind. Management absolutely will create any lie they like to cover themselves for anything no matter how it impacts anyone. Management violates HIPPA. The AC is kept on full blast all day every single day blowing directly down at the front desk and employees are not allowed to wear anything but the thin T-shirt they give and a long sleeve shirt (not provided) underneath, they will not provide employees with a company sweater or hoodie and they will do nothing to manage how uncomfortable employees might become with having the AC blowing directly on them for the entirety of their shift. If employees get sick while at work and throw up, they also will not care, they will send the employee right back to work without so much as a five minute break to try and calm themselves or their body after throwing up. There is a fake sense of family they try too hard to pretend exists within the business, it’s very fake and they absolutely do not care about the employees so do not fall for it.

Viewing 118 - 120 of 2,151 Reviews

Glassdoor has 2,228 Crunch Fitness reviews submitted anonymously by Crunch Fitness employees. Read employee reviews and ratings on Glassdoor to decide if Crunch Fitness is right for you.