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Crystal Commerce

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Crystal Commerce reviews

3.3

61% would recommend to a friend

(17 total reviews)

Dan McCarty

64% approve of CEO

56% positive business outlook

Ratings by category

5.0

Diversity & inclusion

3.8

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.2

Senior management

3.2

Career opportunities

Crystal Commerce has an employee rating of 3.3 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews
1.0
Oct 13, 2014

Unique experience of how not to run a company

Anonymous
Recommend
CEO approval
Business Outlook

Pros

The clients are appreciative when you can help them. Coworkers are fun and hardworking. Love any technology that helps the gaming community and small businesses.

Cons

The lack of respect of women in the work place is noticeable, but I don't think that men and women are treated differently. There is fair treatment to everyone that makes time for family or friends. They are excluded from the leadership/management team which management refers as "not completely bought in". There is a leadership disconnect to employees but in general there is a disconnect from leadership to reality. To solve these disconnects, there has been many attempts to micromanage large scale projects. In defense to the company, the CEO created the company while in college and never worked for another job. I do believe leadership wants everyone to succeed, they just don't have the professional or personnel skills to succeed themselves. The clients are great and dependent on the software, I hope the company can pull it together for the sake of the clients.

avatar
Crystal Commerce Response
11y
Hello, Thank you for taking the time to write your review of CrystalCommerce. As pointed out in our response to a previous review, we at CrystalCommerce are committed to having a safe work environment for our employees, free from discrimination of any type. Your review prompted us to evaluate our current status. As the new HR Manager, I am committed to implementing new processes and training to ensure that our workplace environment feels safe for all individuals. Over the past several months we have devoted ourselves to building an effective, compassionate, and organized team of senior leaders who support the CEO and address the issues you raised. We value our employees input and talent and believe that the strength and future success of CrystalCommerce is founded on capable, productive, and happy employees. I and the company apologize that your experience at CrystalCommerce was unsatisfactory. If there is any additional information or feedback you would like to provide to me privately, I’d be more than happy to listen. Just send your response to hr@crystalcommerce.com. Joe Orton HR Manager CrystalCommerce
1.0
Oct 11, 2014

Not a great place to work.

Design expeditor
Recommend
CEO approval
Business Outlook

Pros

The pros of working for this company ... The Pay? And possibly a few cool co-workers that you can coerce with about how bad it sucks working there. They like to play up the free food, booz, and games - But this is only a lure in my opinion.

Cons

They say a company reflects their leadership - and in this case it sure does. This is a fear based place to work. The office is run by a "boys club". The organization of this place is NILL. The leadership changes their mind at the drop of a dime and will turn on anyone that doesn't agree with them. Many days I left crying from work. And witnessed others doing the same. A little story I'd like to share about this place: A few weeks after I announced my pregnancy to JUST the management team (I had to spill the beans because they were painting in the office and they refused my request to work from home when I began feeling sick / they then proceeded to set up a desk for me outside in the parking lot instead of letting me go home...) Soon after, I received an email asking for me to announce my pregnancy to the entire office. (I was only 8 weeks pregnant and was waiting until 12) Then to add fuel to the fire - My job duties began being stripped of me, the management began bullying me, and I was basically pushed out of my position. The day I quit, I was balling because of a meeting that I had just been demoralized in.

avatar
Crystal Commerce Response
11y
Hello, Thank you for taking the time to add these comments to our page. Although it is very painful to hear, feedback like this it is greatly appreciated. As an employer, we have an obligation to make sure there is zero tolerance for any discrimination based on a person’s race, color, religion, sex, national origin, disability, or status as a protected veteran. Your experience as you describe is deeply troubling and is not something we would want to happen at CrystalCommerce. We recently held a meeting with our female employees to provide them with a safe platform to address any concerns you have. While none of our current female employees expressed feelings of discrimination, we are assessing our office culture, improving sexual harassment prevention training tools, and reviewing the issue of discrimination with our current department managers. CrystalCommerce does not tolerate discrimination of any kind. In closing, I want to express on the behalf of our senior management team and as someone charged with the well-being of CrystalCommerce employees, that the treatment you described is something we take seriously. If there is anything else that you’d like to share please contact me a hr@crystalcommerce.com as I’d be more than happy to take the time and hear what you have to say. Joe Orton HR Manager CrystalCommerce
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ReviewsCrystal Commerce reviews

Glassdoor has 21 Crystal Commerce reviews submitted anonymously by Crystal Commerce employees. Read employee reviews and ratings on Glassdoor to decide if Crystal Commerce is right for you.