Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

41% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 44 reviews)); "People are nice and try to help." ((in 28 reviews)); "Great culture to be part of" ((in 28 reviews)); "Good coworkers" ((in 14 reviews)); "They have great training and onboarding programs designed to give teammates the tools they need to succeed." ((in 12 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 72 reviews)); "Bad management makes your life hell" ((in 29 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 23 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 13 reviews)); "Stores should have 2 managers and most only had 1." ((in 12 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

3.0

41% would recommend to a friend

(741 total reviews)

Christopher P. Marr

60% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (741 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews

5.0

Jun 21, 2018

The Culture is Everything

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Collaboration is encouraged and you are treated with respect at every level.

Cons

Not a lot of work-life balance.

5.0

May 29, 2018

Love My Job!!!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great Management!! Good Family/Life Balance Great Hours Good Benefits Fun Meetings twice a year A lot of Down Time No Stress

Cons

...You have to work weekends.. That’s It! (But that really isn’t a con for me but some ppl would hate it)

2.0

Jan 27, 2018

Obvious Ceiling

Store manager

Recommend

CEO approval

Business Outlook

Pros

Not a challenging job Plenty of down time I'm lucky enough to have a GM I get along with

Cons

They swear they only promote from within but hired a GM with no experience over me twice Upper management (above store level) aren't the most professional They expect you to con people into paying fees "Store manager" is a title to make you feel good about your position but "retail associate" is on every application

Viewing 319 - 321 of 741 Reviews

Jobs at CubeSmart Self Storage

Store Operations Associate

Bilingual Store Operations Associate (Full-Time) English/Spanish

Entry-Level Property Accountant