Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

41% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 44 reviews)); "People are nice and try to help." ((in 28 reviews)); "Great culture to be part of" ((in 28 reviews)); "Good coworkers" ((in 14 reviews)); "They have great training and onboarding programs designed to give teammates the tools they need to succeed." ((in 12 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 72 reviews)); "Bad management makes your life hell" ((in 29 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 23 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 13 reviews)); "Stores should have 2 managers and most only had 1." ((in 12 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

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CubeSmart Self Storage

CubeSmart Self Storage reviews

3.0

41% would recommend to a friend

(741 total reviews)

Christopher P. Marr

60% approve of CEO

45% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

741 reviews

4.0

Apr 15, 2016

Great Company

Store manager

Recommend

CEO approval

Business Outlook

Pros

CubeSmart is a great company to work for. All the teammates work together to help each other. When you do a great job there bis always someone there to give you praise. If you aren't sure what to do there is always someone that will help you find the answer.

Cons

The only draw back is sometimes you have to deal with very difficult customers. But that happens in any customer service job.

3.0

Feb 5, 2016

It was a decent job.

Store manager

Recommend

CEO approval

Business Outlook

Pros

A lot of downtime, Friendly Customers, Got a long with management.

Cons

No room for advancement, I was transferred 3 times without warning, the hours were horrible.

4.0

Jan 15, 2016

Happy at the Corporate Office

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company does a lot of positive things – provides good resources and benefits for employees, does charitable work, supports personal growth, and recognizes employee accomplishments. Fun events happen regularly, and new ideas are given a fair shot. Everyone is enjoyable to work with. The company culture is taken fairly seriously, with "fit" playing a large part in evaluating potential hires, and it shows. There is very little of the typical corporate politicking and backbiting that seems to be prevalent in other similar structures.

Cons

Sometimes decisions are made without fully vetting all the potential effects. Cross-departmental (and even inter-departmental) communication can get muddled and lost. Resources become thin and strained at times when initiatives are understaffed. There is sometimes a lowkey vibe of "us vs them" when discussing "lower ranks" such as store managers and sales center employees. A few other reviews bring up problems with blatant sexism or racism within the upper echelons; I have never seen anything of the sort. It can be safely said, though, that the headquarters could stand more diversity among the staff, and that there are not many women in higher positions.

Viewing 337 - 339 of 741 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

Custodian - Maintenance

Entry-Level Property Accountant

Customer Service Associate/ Keyholder

Sales Associate (Full-Time) English/Spanish-Bilingual

Homestead, FL

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Great Company

It was a decent job.

Happy at the Corporate Office

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