Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

41% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 40 reviews)); "Great culture to be part of" ((in 31 reviews)); "People are nice and try to help." ((in 28 reviews)); "Cool coworkers" ((in 15 reviews)); "Good work life balance" ((in 13 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 72 reviews)); "Bad management makes your life hell" ((in 29 reviews)); "Corporate employees and district managers do not engage in culture when dealing with store employees." ((in 21 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 14 reviews)); "Stores should have 2 managers and most only had 1." ((in 14 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

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CubeSmart Self Storage

CubeSmart Self Storage reviews

3.0

41% would recommend to a friend

(741 total reviews)

Christopher P. Marr

60% approve of CEO

45% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

741 reviews

4.0

Feb 12, 2024

Good company overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

Pay is a little low

1.0

Jan 10, 2024

Horrible Place to work

General manager

Recommend

CEO approval

Business Outlook

Pros

No supervision throughout the day.

Cons

HORRIBLE management. I personally went through 4 district managers in a year! No one knows what the next person is doing. Every thing you want an answer to is a different email you need to contact and wait for them to answer it. When you coworker doesn't want to work, calls off all the time, leaves early and comes in late several times (over 10times in a month!) they don't say anything or reprimand them! So your stuck working 6 days a week and picking up their slack!! The pay is crappy for what they expect. You are the manager, delinquent calls person, do the inventory, stock, clean. Do maintenance, do the auctions, all the footwork and no help to do it!! It's draining and ridiculous.

5.0

Dec 14, 2023

Great Work Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been working at CubeSmart in their corporate office in Malvern, PA for over five years now. I have had the opportunity to work on some very interesting projects where I got great exposure with senior leaders in the organization. My opinion matters and the ideas I have been able to share with the team are valued. We are able to have open and honest conversations with each other. The managers I have had over the years act as advocates for me and the team which leads to an invaluable feeling. I am able to be open about what I want in my development and I have seen action in those areas. There is a lot of work that is done to ensure that the culture of CubeSmart continues to grow and strengthen. The culture here far exceeds where I have worked in the past. We work in a hybrid schedule. I look forward to the days that I do go into the office where I can see other teammates, catch up with one another, and collaborate. All of this is to say....I have had a wonderful experience so far working at CubeSmart.

Cons

This is not necessarily a con.....but given the hybrid arrangement, I wish there were more face-to-face, in-person opportunities for those departments that come in on opposite days. But there are certainly, other ways to connect through different technologies.

Viewing 439 - 441 of 741 Reviews

Jobs at CubeSmart Self Storage

Business Analyst, Digital Customer Experience

Retail Sales Associate / Keyholder (Part Time)

Retail Sales Associate

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