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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews
2.0
Jun 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Steady work, friendly co-workers, and some great district managers.

Cons

The "royalty/peasant" mentality with the upper echelon of Cubesmart, being anyone above the district managers. My Divisional Vice President and his administrative assistant looked down their noses at the facility employees, treating them like chattle. Three examples: 1) When Cubesmart was planning to purchase my old site, the DVP and his adminstrative assistant came to visit the site. The Admin Asst asked me what I usually do for lunch. I told her that on my way from the bank deposit, I stop at the Burger at the corner of our street and pick up my lunch on the way back. In a haughty voice she said, "Well, we're going to put a stop to THAT!" meaning that I shouldn't get my lunch on business time. 2) When I was asked by the DVP what my hourly rate was, he said "OK, good" and left it to my very personable District Manager to tell me that since I was making more than any other manager in the area, that my salary would be cut by 75 cents an hour, in case any other managers were to find out what I was making. I told him that I earned that money over the years, and he shrugged his shoulders and said sorry. 3) Working on Sundays was mandatory for Assistant Manager, and instead of making the business hours employee friendly ( like 9 am to 1 pm) the store hours are 11-3, pretty much ruining any effort to have some family time on Sunday.

2.0
Apr 5, 2019

Bad outweighs the good

Recommend
CEO approval
Business Outlook

Pros

-Not an intense work environment -Flexible Schedules -Good benefits -Great training -Great relationship between managers

Cons

-Relatively low pay -Hard work goes unnoticed -Not a job to work in for longevity -Corporate gets way more days off than store level -Higher level managers all seem to be male and not people of color -Room for advancement is pretty low -District team meetings required at very FAR distances

2.0
Sep 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Beautiful HQ with a comfortable environment, plenty of work space, in-house gym, spaces in which to socialize and have informal conversations with co-workers aka teammates and plenty of office related activities to build team-work. The provided fruit and gas grills available all four seasons were nice amenities. The CEO and management team were accessible for professional networking or to simply chat should the opportunity present itself -- that's invaluable and a true benefit to working in the company and HQ. Most teammates were approachable and friendly. In general, there was a will to solve problems and collaborate as needed and time allowed.

Cons

The organization's rate of growth over the past few years severely stressed existing personnel. While the growth should be applauded, it came at a significant cost to human resources. Some departments hired more staff to handle their respective workloads while others did not. The disparity in staffing levels and workloads impacted managers and staff alike with uneven opportunities for [formal and informal] professional development, nearly unavailable middle management who seemed to be buried in one project or another, varying levels of individual burnout and curtailed networking opportunities being examples. It was truly hellacious. Project management skill sets across the organization were not readily apparent. The lack of applied standard PM practices critically harmed company initiatives with long-term impact on both HQ and retail teammates. In some cases, the project resources assigned to task execution were stretched beyond any reasonable expectation given existing workloads and rates of compensation. This made for some jaw dropping scenarios. For job candidates, it will be important to understand the workload (easily quantifiable in the context of CubeSmart), available staffing and potential professional opportunities prior to accepting a position. Asking the hard questions up front and making sure that the financial ask is inline with the presented work conditions will set up the candidate for a decent experience in the organization. It is possible to find a really good work group in the company. Benefits were OK, but not amazing. Due diligence with compensation and benefits offered v. workload and defined professional opportunities for growth is a must!

Viewing 52 - 54 of 740 Reviews

Glassdoor has 757 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.