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      CubeSmart Self Storage

      Engaged Employer

      CubeSmart Self Storage reviews

      2.9

      39% would recommend to a friend

      (741 total reviews)
      avatar

      Christopher P. Marr

      58% approve of CEO

      43% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      2.7

      Compensation and benefits

      CubeSmart Self Storage has an employee rating of 2.9 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      741 reviews
      1.0
      May 12, 2017

      not worth the stress and "playing favorites"

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      when i first started in 2012 i had a great dm and teammates.

      Cons

      almost 6 years later. not worth the headache of mice complaints which the company does not really deal with besides pest control boxes nor being threatened because you sold some ones stuff. having to toss out heavy items like mattresses and couches people leave behind by yourself. if possible they will also have you run a store solo and expect you to do the work of 2-3 people without fail. the new district managers and home office human resources are utterly worthless, anything you say or do can and will be held against you for termination. your general manger, if your just a manager may even smoke pot in the apartment above you filtering through the air circulation system making you look guilty when customers walk in, i almost quit over that issue. with my district in chicago my boss ignored all issues i tried to correct with persons who failed to complete simple tasks such as making phone calls and if your the general manager you take the heat for what they do not do but you can not write them up, send them home or fire them, all you can do is get mark points off your audit and get yelled at "you not giving them incentive" . they claim to have all these great "values" but don't follow a damn one, and you are on call 24/7, if you don't answer you get yelled at that" your on call, we pay you if you go in, why didn't you answer the call, that's top priority even at 9pm when your watching a movie with your kids".

      1.0
      May 11, 2017

      Understand what you are getting into before you accept their offer.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Possible time to study depending on the store. -Somewhat flexible scheduling. -Simple work that requires little thought, other than trained repetition of certain systems and tasks. -Free bottled water. -Networking with customers

      Cons

      If you are a young person (20 - 30) it can be an ideal job while you are attending school. This is because at slower stores you'll likely be able to study on the job between taking care of administrative tasks and general maintenance. I would suggest visiting the store you may be working to gauge how busy it is. If it is a busy store, or in a bad area, then then you'll likely have no time to study. The reason I mention studying for younger employees is because this company caters to people who lack ambition, or are retired, and have no other ambition except to stay busy for 12 to 15 dollars an hour (maybe a little more depending on the area, but it may be less in other areas). CubeSmart is a somewhat ideal job while someone is making a transition in life, but given that there is few opportunities for advancement in position or pay I would label it a dead-end job. Yes, in some instances an employee may be offered residence on site (if an apartment exists), but it is not free of charge as some might believe. If an employee leases an apartment on site then more than likely that employee will be the emergency contact, and be required to take care of all the problems that occur after hours. In my experience all kinds of crazy, shady things, occur at night at storage facilities. Just ask anyone who has worked in the industry. Understand that if you are in a store manager position you will be required to clean the entire facility, spray for weeds, general maintenance, handle auctions, retail operations, collection calls, ect., often times by yourself. Be aware that you will be receiving commission for rentals, and the current bonus system may only yield you 100 dollars a month or less. If you need a job to get through a rough patch, then this company will work. My recommendation is to act like you're drinking the "Kool-Aid" but please do not swallow it. Otherwise you might find yourself there 10 years later, getting 25 cent raises each year (maybe), and nothing to really show for your time. If you decide to work at CubeSmart then take my advice and learn a skill set while you are there so you can move on to something better.

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      ReviewsCubeSmart Self Storage reviews

      Glassdoor has 758 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.