Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

39% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 48 reviews)); "Great culture to be part of" ((in 33 reviews)); "People are nice and try to help." ((in 27 reviews)); "Nice and friendly coworkers" ((in 16 reviews)); "Good work life balance" ((in 13 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 76 reviews)); "Bad management makes your life hell" ((in 29 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 23 reviews)); "Stores should have 2 managers and most only had 1." ((in 12 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 10 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

2.9

39% would recommend to a friend

(741 total reviews)

Christopher P. Marr

58% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (741 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CubeSmart Self Storage has an employee rating of 2.9 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews

2.0

Oct 2, 2016

The Truth ( from someone who has < a year, but actually listened to multiple people in your stores!)

Store manager

Recommend

CEO approval

Business Outlook

Pros

Hours, may be good for a retiree or someone looking for a short term job. The company is growing.

Cons

Pay, 1% raises ( sometimes less), lots of drama in the stores, management afraid of the next tier of management, GMs who want to control what managers do and who they talk to in the upward chain of command. 2 yearly meetings which are mandatory, just to spit out info readily available to us in the stores. It goes on and on. Upper Management does not listen, even if they believe they do.

5.0

Oct 1, 2016

New hire experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have never in my 15 years of customer service experience ever felt so welcomed at a new job. The training has been very thorough and well explained . So many people available for you to reach out to for help and wonderfully maintained properties with exceptionally high standard

Cons

The only con that I think i have really noticed is they could maybe make the military discounts also available to police firefighters and emt also . Other than that there isn't anything I would change

5.0

Sep 22, 2016

General Manager/ FTS

General manager

Recommend

CEO approval

Business Outlook

Pros

Always opportunity for growth we are a growing company. Our number one goal is to provide the best Customer service and with that it makes the job that much better! Storage isn't always a good experience or for a good cause most people are stressed out and for us to be able to help in any way even by taking them from that bad experience and giving them the ultimate good Customer service is awesome! Benefits are awesome provide 401k. The pay is good. Training is great. Communication throughout the company is great also. Any changes in policies, benefits anything you name it and we receive a memo emailed to us. Friday's are weekly communications. Upper management is open for suggestions we have something called the idea center and I can say I've submitted ideas which have been taken and put in to play. If I continue I would write a book about CubeSmart and how awesome it is to work for this company! Come to work do what you have to do follow company policies be honest and loyal and you will be great!

Cons

Don't know couldn't think of anything CubeSmart is a great company and I'm glad to call myself a CubeSmart teammate.

Viewing 607 - 609 of 741 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

Custodian - Maintenance

Store Operations Associate

Custodian - Maintenance

Store Operations Associate