Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

38% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 40 reviews)); "Great culture to be part of" ((in 29 reviews)); "People are nice and try to help." ((in 25 reviews)); "Good coworkers" ((in 16 reviews)); "Good work life balance" ((in 12 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 72 reviews)); "Bad management makes your life hell" ((in 29 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 22 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 14 reviews)); "Stores should have 2 managers and most only had 1." ((in 13 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(741 total reviews)

Christopher P. Marr

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (741 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews

5.0

Mar 7, 2016

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I am new to CubeSmart. The industry where I came from was very different than this environment, but I have to say it is a breath of fresh air for me. Since day one, I have had a very positive experience. My team is very hard working and really care about their positions. I can see from previous and current opportunities that there are several internal promotions and room for growth and opportunity. The benefits package is very competitive and the values and mission show through from everyone. I am lucky to be here!

Cons

I do not see any Cons.

1.0

Mar 5, 2016

Keep looking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

paid every 2 weeks, onsite apartment, customers were usually half-decent people to deal with

Cons

upper management, "bonus" system is a joke, being expected to go anywhere they want with no real notice

2.0

Feb 27, 2016

Going Downhill Fast!

General manager

Recommend

CEO approval

Business Outlook

Pros

There is a degree of freedom, as you will work alone quite a bit, which is nice. If you are running a successful store, your district manager will trust you to make most of the decisions regarding your store, provided they don't cost too much money. Customers are great! I love my customers!

Cons

There are so many downsides to this company right now. I am absolutely sure that they do not care about the people on the ground at all. We are scolded for minor cosmetic issues on the rare occasion that someone from corporate shows up. There is no recognition for the money we bring in or good work we do. We have a bonus structure created solely to keep us from making 'too much' money. My store bonus has gone from around 300 a month to around 100, or less, despite the fact that we increase occupancy in our store nearly monthly, and that's a situation that's not going to change anytime soon due to the overinflated monthly budget goal we are required to reach to get the bare minimum. The maintenance!! It's a huge con. A maintenance staff member hired to float between properties would be an easy fix to this, but I don't see that happening. I'll add one more con for anyone in corporate that may be reading this..rate increases this year were much too high. We have to justify these 10, 20, and 30 per cube increases to our customers, many of whom have 2 or 3 cubes, and telling them that we have to 'look out for our shareholders', as suggested, just doesn't cut it.

Viewing 631 - 633 of 741 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

Custodian - Maintenance

Custodian - Maintenance

Store Operations Associate

Store Operations Associate