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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(741 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews
1.0
Apr 30, 2015

Terrible Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice corporate office but that is it.

Cons

Senior Management dosn't provide any direction. It got better for a little while when we had a focused VP of HR but she left after less than 2 years. I can only imagine it was due to the frat boy mentality at the top. Now there are no women executives. The men in charge don't talk to anyone other than their direct male reports. They even appear to have banned employees from viewing the reviews on this site instead of addressing the issues of age, race and sex discrimination. The people that are next in line for promotion are white men that do not even try to fit in with the values and culture so that is a joke. Most departments are falling apart and more and more people are leaving. Workers are treated badly and resources are spent on executives and useless programs. You can't even trust that anyone at top will be discreet. You can overhear them talking badly about other employees which doesn't help morale. They won't take responsibility for anything. It is like there is no leadership and we are all just doing whatever we think is important. Morale is at an all time low. This was a great company to work for. Now the only thing that matters is saving money by giving 1.3% raises to everyone but the executives. Take a look at the proxy. The only department that is respected is finance so if you are a young white male in accounting, this is the place for you.

2.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck Healthcare costs low

Cons

Gossip is insane DM's have too much power and they can stonewall you with any request you have Upper management uses avoidance as key technique to control the field workers .25 cent annual raises? Seriously? 401k match plan is a joke Everchanging and lowering of monthly bonuses

1.0
May 21, 2013
Recommend
CEO approval
Business Outlook

Pros

At least you have a job...

Cons

- Management seems clueless as to how to run a call center effectively and keep up morale. - Sales and Customer Service personnel are essentially working against eachother. - No career growth potential what-so-ever (Nepotism in EVERYWHERE - all former QVC layoffs) - Inconsistent bonuses based on reviews subject to the temperment of your manager. - Assinine sales process involves tracking non-sales (hang-ups and wrong numbers) that hurt your bonuses and rating percentage. - Employees now being forced to randomly swap days off in favor of working days where higher call volume is evident = more workload for same pay and no option for overtime. If the day switch criteria won't work for you, you're threatened to be reported to HR.

Viewing 64 - 66 of 741 Reviews

Glassdoor has 758 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.