Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

38% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (158) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 45 reviews)); "Great culture to be part of" ((in 30 reviews)); "People are nice and try to help." ((in 25 reviews)); "Cool coworkers" ((in 16 reviews)); "Good work life balance" ((in 13 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 75 reviews)); "Bad management makes your life hell" ((in 26 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 20 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 13 reviews)); "Stores should have 2 managers and most only had 1." ((in 13 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)

Christopher P. Marr

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (740 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews

4.0

Jun 29, 2015

Satisfied but questions

Manager

Recommend

CEO approval

Business Outlook

Pros

I enjoy the company benefits, training and communication. District manager communications are good but seldom physically visits. Area managers are good but are too devoted to company and not employees.

Cons

Area managers need to understand that employees at actual locations do know what they need to work effectively. Whether it be retail products, supplies for maintenance of property, how to repair items on property or something simple as pens and paper for the office. Micro management from the Divisional Vice President is non stop for issues that don't really effect daily operations of the location.

2.0

Jun 26, 2015

Good Luck

General manager

Recommend

CEO approval

Business Outlook

Pros

This company has great benefits.

Cons

ANY kind of lower level position be ready to WORK for the little bit that they pay you. Be ready to do manual labor pulling weeds and cleaning cubes in 30-100 degree weather. Be ready to have irate customers that bombard you daily. Gms/mgrs are what provide this company with the money to build it. Yet we are at the BOTTOM of the food chain in this company with little to no recoginition. Only critiques. One of the many reason I'm leaving.

3.0

Jun 26, 2015

FOrmer Employer Review

Store manager

Recommend

CEO approval

Business Outlook

Pros

Independent Work Environment Decent benefits Lots of interactions with customers of all walks of life and knowledge Onsite apartment and utilities for General Managers Free storage unit for General Manager, 50% off for Store Managers

Cons

Very little advancement opportunities No cost of living increases Miniscule if any rate increases Constant policy and procedural changes Bonus program changes often in favor of employer

Viewing 670 - 672 of 740 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

Custodian - Maintenance

Custodian - Maintenance

Store Operations Associate

Store Operations Associate