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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews
4.0
Apr 8, 2015

Motivating and Collabortive

Recommend
CEO approval
Business Outlook

Pros

Motivating work environment everyone is willing to assist at anytime to answer a question. As well as collaborative evironment other teammates from any department are allways willing to answer questions and help with projects, making it easier to achieve goals.

Cons

Being able to have access/contribute to the 401K sooner

1.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

The benefits program is acceptable, however with increasing costs, the amount of raises need to increase to offset some of the costs.

Cons

They say you can't truly enjoy the light until you have experienced the darkness. When at CubeSmart you'll quickly realize that your next job can only be better. The company is a turnover machine. It's extremely difficult to maintain and develop working relationships when people are terminated, quit and/or pushed out of the company. It has come to the point where certain employees are literally being 'forced out' and a fresh crop of 'young' recruits are waiting in the wings. The recent targets are employees that have been with the company for a period of time, and are over the age of 40. Recently, employees that were qualified for positions in management roles were turned down and advancement opportunities were given to males that were under 40 and were friends with certain members of executive management. This has been a pattern for several months. Promotions are given on whether or not you are popular among the executive team. If you brown nose and play the suck-up game, you can climb the ladder much faster than actually having experience. Middle management is completely incompetent and certain positions are held to nepotism. The amount of back-biting is so obvious to everyone that works at the corporate office. You can't trust anyone. Certain employees are the spy's and are used to report back to management what they see and hear. Since when has it come to having employees 'rat' and 'tattle' on others. The executives think they are GODS. It's self storage for crying out loud. Most of them need to come off their high-horses. If they were all as wonderful as they think they are you would think they would have chosen another career path and not storage. As an earlier post stated, treat people as you wish to be treated. It's not that difficult to acknowledge the employees that are making you all RICH! The best news is that one executive is leaving. It's been a long time coming. The sense of relief from the employees is overwhelming. The tormenting and bullying that these employees endured was terrible. It was blatantly obvious that certain people were the TARGET and it was a personal attack. The same 'young' employees are promoted, asked to participate in projects, used in marketing projects/programs. When do you ever see an "older' employee used? NOT OFTEN! Woman tend to be the most targeted. Woman are spoken down too, paid less than their counter-parts, and are not promoted into executive level roles. The sheer fact that executives feel they can speak to woman in a disrespectful manner and that is acceptable is a problem. On a side note, there are a few things that your executive team should be aware of: A bad boss is the #1 reason why employees quit their jobs. A mass exodus of people leaving or complaining is a bad sign. Ignoring people, and excluding them is a BULLYING tactic. CubeSmart's executive team either has no clue what is going on or does not care.

4.0
Mar 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Training, paid mileage, free apartment, advancement opportunities and dedicated team mates.

Cons

Pay, bonuses, no overtime, occasional customer going through dramatic event

Viewing 685 - 687 of 740 Reviews

Glassdoor has 757 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.