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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews
2.0
Jun 10, 2014

Only if you're desperate!

Recommend
CEO approval
Business Outlook

Pros

nice office and on-site gym, growing business

Cons

low pay, you are a pawn, schedule changes with mandatory OT and changes prevent from having a life cause you don't get 2 consecutive days off, you work weekends,holidays and nights cause they dont have enough agents, scheduling is a nightmare and you are switched from sales to customer service when they are understaffed which affects your own personal numbers, hangups are against you, lack of available location is against you, management is terrible, they are cold with fist pounding director, the only perk is working from home - sometimes- when it's convenient for management but systems from home seldom work then you are required to drive in immediately and also replace your own equiptment with no reimbursement and if you don't like it then leave attitude, moral is way down, negative atmosphere, RUN don't walk from this place!

1.0
Oct 14, 2012
Recommend
CEO approval
Business Outlook

Pros

You get some property managment experience. If you are an outdoor person, you get to spend time outside. You get an onsite apartment if you are a GM. Discounts on storage, if you need it.

Cons

-You are going to work 3 weekends a month minimum. -You can work for weeks at a time with a day off. -Half an hours lunchs. -Very low pay (especially if you are a GM - see "free apartment"). Nothing you can make a living off of. -Little room for growth. -No matter what you are told, as a Manager, you are nothing more than a cashier for the property. Every decision is left for the DM and GM. -They have a recognition program called WOW. But it doesn't cut it. Your work will rarely get recognized. -Upper management is completely out of touch. You don't get much direction from them and will get undermined on decisions regarding your property. -It can get intensely boring. You will be doing the exact same thing day in and day out. -I felt that we could have been a lot more honest about our products and services to our customers. - You get sick and vacation time but they are very hard to use. -Unprofessionalism ran rampamt in the workplace. You never knew what you were going to walk into every morning.

2.0
Jun 6, 2012

CUBESMART Over rated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonuses monthly only if your store performed Bonuses on christmas

Cons

Work EVERY WEEKEND Hard to use your leave GOSSIP GOSSIP IS HORRIBLE THROUGH OUT THE COMPANY if your general managers gossips please believe they are talking about you TO Not professional Company is stuck on numbers and care less that you performed well the month before Promised a promotion but never completed because of someone elses GOSSIP ALL YOU DO IS CLEAN ALL DAY EVERYDAY Work in horrible conditions Never felt secure Attitudes Only 2 holidays off Xmas and thanksgiving Not family oriented, if you wanted off you had to make sure your general manager was not already off, the GM I worked with took every holiday off and didn't care that you worked on holidays every time

Viewing 721 - 723 of 740 Reviews

Glassdoor has 757 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.