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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

41% would recommend to a friend

(242 total reviews)
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Christopher P. Marr

59% approve of CEO

45% positive business outlook

Reviews by job title

242 reviews

Reviews about "Compensation"

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1.0
Sep 28, 2022

Horrible Job

Recommend
CEO approval
Business Outlook

Pros

none. I would never recommend this company to anybody.

Cons

Very toxic work culture. Poor leadership. Terrible GM who only cares for her bonus. pay does not compensate for what you work. the company expects the best from you. No appreciation from the company at all. No personal life since Saturday and Sunday are required. By the time you get off, you are exhausted.

4.0
Aug 17, 2022

Great culture

Recommend
CEO approval
Business Outlook

Pros

Flexible , opportunity to grow

Cons

Low pay, bonus structure not reasonable

2.0
Aug 13, 2022

Pros, cons, mostly cons

Recommend
CEO approval
Business Outlook

Pros

Daytime hours, unless you are emergency contact, then it could be anything. Mostly autonomous.

Cons

So many. It has gone downhill to the point that after investing many years, I am looking elsewhere. You are expected to do the work of several people, expected to stay outside all day in dangerous heat and cold (unless you are privileged to work on all climate control). After working outside, sweating, getting filthy by cleaning human waste,cleaning gutters, coughing your lungs out while working in filth, trimming trees, and other ridiculous expectations, we are to present a clean, neat, professional appearance in office. Software is known to have major issues, but instead of fixing them, the reports for corporate are tweaked constantly. We are supposed to "wow" customers, but aren't given the authority to actually do anything if there is an issue. LOW, LOW, LOW pay, not enough to live on, while the jerk COO, CFO, CEO, etc get millions in bonus. Insurance plan they call protection plan is overpriced, yet we are penalized if customers prefer to use their own homeowners or renters. Seriously, this is a huge issue at some stores. Things do not get fixed. Cubesmart and owners of managed stores prefer to make cosmetic changes, rather than fixing huge issues, and of course, the employee at store is expected to deal with it and provide a positive experience to customers. No cameras? We are to lie about it. Gate not logging people? So what. Lie. One person working and a jerk leaves a ton of trash to clean up, including heavy old stuff? Get it done, you are supposed to be outside anyway. A customer complains no one ever is in office? Too bad. Clone yourself, because no help is coming. So much more, but it's depressing.

Viewing 85 - 87 of 242 Reviews

Glassdoor has 760 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.