Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

39% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 41 reviews)); "Great culture to be part of" ((in 32 reviews)); "People are nice and try to help." ((in 25 reviews)); "Good coworkers" ((in 15 reviews)); "They have great training and onboarding programs designed to give teammates the tools they need to succeed." ((in 13 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 71 reviews)); "Bad management makes your life hell" ((in 29 reviews)); "This is how it was explained to me by a former district manager." ((in 22 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 14 reviews)); "Stores should have 2 managers and most only had 1." ((in 13 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

2.9

39% would recommend to a friend

(741 total reviews)

Christopher P. Marr

58% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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CubeSmart Self Storage has an employee rating of 2.9 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews

3.0

May 19, 2019

Unfair Termination 🤷🏿‍♂️

Maintenance

Recommend

CEO approval

Business Outlook

Pros

- Good Pay - Decent Hours

Cons

- No Flexibility - Customers - No Call/No Show

3.0

Mar 25, 2019

CubeSmart has been a great company to work for all corporate level bs aside..

General manager

Recommend

CEO approval

Business Outlook

Pros

- Competitive Pay - Bonus Potential - Nice Workflow Mix - Annual Raises - Relatively Easy Work - Close at 6PM (No Nights)

Cons

- Only two people per store and you’re by yourself two days a week (gets lonely, boring) - Schedule changes with so little staff is very challenging - Corporate has 3-5 more holidays per year then store level teammates which seems highly unfair to us ground level folk - Store Managers are required to work Saturdays and Sundays which really lowers morale and is inconsiderate of our personal lives (time with friends, family, etc) - Weekly district conference calls are highly repetitive

2.0

Jul 18, 2018

More Cons than Pros Lately

General manager

Recommend

CEO approval

Business Outlook

Pros

I used to love it, I did. The job varies in responsibilities and leaves little itle time, which I personally enjoy. You have office work- leasing, payments, collections, and the General Managers work with auction procedures. Property management will include washing doors, sweeping floors, light maintenance, and sometimes creative solutions to issues onhand. If you work well with your teammates the days run smooth. There is a great work environment, and schedules are flexible.

Cons

Can be high stress depending on location. There are some days where there is always a new stressful situation nearly everyday at certain locations. Corporate is not willing to utilize revenue received to address major property issues leaving you with bandaid fixes that can increase problems in the future. It’s pulling teeth to get needed repairs and property essencials worked into their budgets. Favoritism is given to certain employees. They say they care about their employees, but in the end they just care about the numbers on paper and silly contests.

Viewing 190 - 192 of 741 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

New York Custodian - Maintenance

Custodian - Maintenance

Custodian - Maintenance

Entry-Level Property Accountant