Pros
Straightforward daily operations with very low to medium customer traffic depending on day and location. Often alone or with 1 other coworker, which lets you have more control over your daily operations and professional relationships with customers. Good insurance, paid per-mile for on-the-clock travel, holiday pay, plenty of PTO and sick days, plus weekly paychecks.
Cons
Working alone or with 1 other can be a lot of pressure for entry level hires. Scheduling can be inconsistent with low staff, and traveling to other stores for shifts or to assist others is common. Leadership was fewer than 5 people who worked from home/separate offices and were typically difficult to contact quickly, making connections with other local store managers crucial. Leadership often made decisions without key holder input and did not communicate changes effectively, leading to even further issues. Little opportunity for growth within the company, with two arguably ceremonial promotions of General Manager and Senior Manager being given to those who stick around for a few years with little pay or responsibility changes, and Field Training Specialist which is a parallel title to all Manager positions.