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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews
3.0
Oct 17, 2025

Poor upper management

Recommend
CEO approval
Business Outlook

Pros

Stable hours, housing, sundays off

Cons

Poor upper management, severely understaffed to where I was running 3 sites (over 1200 units) for 6 months with driving between all 3 sites and competing all the daily operation's and only receiving 1$ pay increase stipend. Ran 2 sites for over 2 years (one owned one managed ) saving them over 100k a year and they offered me a dollar raise confirming that they still get paid that money. They just didn’t want to compensate their teammates for it. Upper management from san Diego lies, constant victim mentality. Attacks people verbally by blaming them for everything, then lies to her boss to get people fired. Worked there for 3 years with great reviews and raises and was even offered another site because “they needed someone with the experience I have to handle the volume of units and customers that location has” not 2 months later I was fired.

3.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Straightforward daily operations with very low to medium customer traffic depending on day and location. Often alone or with 1 other coworker, which lets you have more control over your daily operations and professional relationships with customers. Good insurance, paid per-mile for on-the-clock travel, holiday pay, plenty of PTO and sick days, plus weekly paychecks.

Cons

Working alone or with 1 other can be a lot of pressure for entry level hires. Scheduling can be inconsistent with low staff, and traveling to other stores for shifts or to assist others is common. Leadership was fewer than 5 people who worked from home/separate offices and were typically difficult to contact quickly, making connections with other local store managers crucial. Leadership often made decisions without key holder input and did not communicate changes effectively, leading to even further issues. Little opportunity for growth within the company, with two arguably ceremonial promotions of General Manager and Senior Manager being given to those who stick around for a few years with little pay or responsibility changes, and Field Training Specialist which is a parallel title to all Manager positions.

1.0
Aug 28, 2025

Underpaid

Recommend
CEO approval
Business Outlook

Pros

Good office work and self discipline work

Cons

Underpaid and no help from management. More trouble than you expect

Viewing 22 - 24 of 740 Reviews

Glassdoor has 757 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.